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Photo

Cannot Uninstall Photoshop


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#1 xXbernisXx

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Posted 11 December 2007 - 03:31 AM

well today i opened photoshop CS3 and i got this message sayin:
LICENSING FOR THIS PRODUCT HAS STOPPED WORKING.
"You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help"

so photoshop wasnt able to open..
i tried to uninstall it but it tells me that IE is open when i have close everything..
then i tried on safe mode and it tells me
"Some problems occurred while components were being removed. Please see below."
Summary
Errors:2 component(S):
X Adobe photoshop cs3
component removal failed
X Shared components
component removal failed.


so i cannot uninstall it..

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#2 Budapest

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Posted 11 December 2007 - 03:34 AM

Try installing a new copy over the top of the old one. That is, install the software again without first uninstalling it.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 xXbernisXx

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Posted 11 December 2007 - 04:01 AM

same thing happens.

#4 Budapest

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Posted 11 December 2007 - 05:00 AM

Try the troubleshooting suggestions given here.
The power of accurate observation is commonly called cynicism by those who haven't got it.

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#5 xXbernisXx

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Posted 11 December 2007 - 09:45 PM

those options dont tell me how to uninstall the software

#6 boopme

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Posted 11 December 2007 - 10:37 PM

These problems may be a result of the malware on your machine that you posted of in the XP Forum.
I feel it best to be certain you are clean before worrying about the next.
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