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I've Been Infected By Renos-bi Trojan, Cyberlog-x


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#1 jeffee

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Posted 11 December 2007 - 12:34 AM

Greetings, and thanks in advance. I clicked on something I shouldn't have, and next thing you know, Avast said I'd been infected. I tried to delete it from Avast, but it keeps coming back. Avast calls it Renos-BI trojan. Also I now get 'security warnings etc., one of them said I have CyberLog-x. I've tried deleting a couple of things from hijackthis, but it's not working. I've rescanned with Avast from bootup, but this keeps coming back. Help!!

-Jeff

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#2 buddy215

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Posted 11 December 2007 - 07:26 AM

Download and Install Super Antispyware free. Reboot into Safe mode and Run SAS. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

If SAS finds Zlob or Smitfraud use the Smitfraudfix tool in the link below. Be sure to read and follow directions carefully.
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
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#3 jeffee

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Posted 11 December 2007 - 11:48 AM

Thankyou! You are the best!! My desktop changed to blue! That's ok! I turned it back to black! The bug is gone!!

Thanks again!!

-Jeff

#4 quietman7

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Posted 11 December 2007 - 11:53 AM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#5 jeffee

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Posted 11 December 2007 - 01:42 PM

Done!!
Thanks again! You folks are terrific! This is a great site!

-Jeff

#6 quietman7

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Posted 11 December 2007 - 01:57 PM

On behalf of all who helped, your welcome.

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"The Ten Most Dangerous Things Users Do Online".
"The 10 Biggest Security Risks".
"Hardening Windows Security - Part 1" and "Hardening Windows Security - Part 2".
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