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Error Window Mentions Usbaudio.sys


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5 replies to this topic

#1 Tilili

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Posted 10 December 2007 - 10:01 PM

Hi this is my first post. I'm using Windows XP Professional Version 5.1

I sometimes have a blue window come up and stop everything I'm doing saying that it has stopped everything to prevent a total disaster. It says something about usbaudio.sys. It usually happens during startup when the starting music plays and happened a couple of times when I was listening to music. I have to press the button on the front of my computer to turn it off. I'm sorry if I'm being vague, but usually when it happens I just want to get the computer working, so I just restart it, instead of thoroughly reading what it says on the screen. Please tell me what to look for on the blue screen when it happens again so I can fix the problem.

Thanks,

Tilili

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#2 usasma

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Posted 11 December 2007 - 07:20 AM

usbaudio.sys is a Windows file used for your audio. You can try replacing it by using SFC.EXE /SCANNOW from the Run dialog.

But, it may not be that this is the cause of the error - but was only where the error occurred. In that case we'll need the numbers that appear on the BSOD. Here's a link to assist you with finding them: http://www.bleepingcomputer.com/forums/top...tml#entry409491
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Tilili

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Posted 11 December 2007 - 11:02 PM

Thanks John,

I'm still working on it, but I'll get to the bottom of this problem. I installed the debugging tool and now I have to download the symbols. Boy, my internet connection is really slow! I really appreciate your taking the time to point me in the right direction.

Lillian

Edited by Tilili, 11 December 2007 - 11:03 PM.


#4 Tilili

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Posted 12 December 2007 - 08:48 PM

Hi John,

How are you?

Well had another BSOD episode this evening while I was starting to watch a video using my usb speakerphone as a speaker. Here is what the screen said:


PAGE_FAULT_IN_NONPAGE_AREA


Technical information

*** STOP: 0X00000050 (0XF79A0F58, 0X00000000, OXECCEF6C7, 0X00000000)

*** usbaudio.sys - Address ECCEF6C7 base at ECCEA000, DateStamp 41107d38

I hope you know what this is and how I can fix it because it's Greek to me. Thanks for taking a look at it for me.

Lillian

#5 hamluis

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Posted 12 December 2007 - 11:46 PM

Is Windows current with SP2 and critical updates since then?

Lots of possibilities, take a quick look at http://www.google.com/search?hl=en&q=0...G=Google+Search

This usbaudio.sys file is supposed to be part of SP2, from what I read. If you are going to try sfc /scannow to replace same, then it would be prudent to ensure that the CD you use includes SP2.

Louis

Edited by hamluis, 12 December 2007 - 11:49 PM.


#6 usasma

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Posted 13 December 2007 - 07:03 AM

Here's a link to a description of the error: http://aumha.org/a/stop.php#0x50

First I'd suggest running this free memory tester: http://www.memtest86.com/

After that, I'd dowload a hard drive diagnostic utility from the manufacturer of your hard drive, and also run this free utility to check the system: http://www.sisoftware.co.uk/index.html?dir...n=sware_dl_3264

Assuming that those tests don't show a problem, then I'd first visit Windows Update to ensure that you have all the latest updates (it's particularly important to have Service Pack 2 installed). Then visit the website of the manufacturer of your PC (or the website of the motherboard manufacturer if it's a custom build) to download the motherboard/chipset drivers and install them on the system.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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