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Trojan Vundo Removal...can Not Get Rid Of It At All


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10 replies to this topic

#1 pk5

pk5

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Posted 10 December 2007 - 02:24 PM

Hi,

I ran all kinds of scan in safe mode as well, from ybot, Adware, Symantec, Vundofix, ....etc. nothing is being detected yet I keep getting these annoying pop ups everytime I use explorer and the computer is slowing down ....any help would be appreciated...

Here is the HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:18 AM, on 12/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Paul\LOCALS~1\Temp\Rar$EX04.180\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOfficeUpdate?clid=1033
O1 - Hosts: HPFB050B HP001A4BFB050B
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1168149491123
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 6896 bytes

Please be specific on what needs to be done to be clean again and thanks,

BC AdBot (Login to Remove)

 


#2 teacup61

teacup61

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Posted 10 December 2007 - 06:01 PM

Hello pk5,

Welcome to Bleeping Computer :thumbsup:

1. Download this file - combofix.exe
2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please, along with a new HijackThis log.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#3 pk5

pk5
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Posted 11 December 2007 - 03:07 AM

Hi Tea,

Thanks for your help in advance:

Here is the Combofix log:

ComboFix 07-12-10.2 - Paul 2007-12-10 23:50:53.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.591 [GMT -8:00]
Running from: C:\Documents and Settings\Paul\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\WINDOWS\cookies.ini
C:\WINDOWS\system32\bkenqcuj.dll
C:\WINDOWS\system32\iethylpi.dll
C:\WINDOWS\system32\jkoxjfjx.dll
C:\WINDOWS\system32\kcnyxiar.dll
C:\WINDOWS\system32\mpsut.ini
C:\WINDOWS\system32\mpsut.ini2
C:\WINDOWS\system32\owyatdol.dll
C:\WINDOWS\system32\raixynck.ini
C:\WINDOWS\system32\tuspm.dll
C:\WINDOWS\system32\yxohxrwr.dll

.
((((((((((((((((((((((((( Files Created from 2007-11-11 to 2007-12-11 )))))))))))))))))))))))))))))))
.

2007-12-10 23:34 . 2007-12-10 23:46 <DIR> d-------- C:\Program Files\RegCure
2007-12-10 15:16 . 2007-12-10 23:27 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Trend Micro
2007-12-10 14:05 . 2007-12-10 14:09 <DIR> d-------- C:\Documents and Settings\Paul\.housecall6.6
2007-12-10 13:59 . 2007-12-10 14:05 <DIR> d-------- C:\WINDOWS\system32\HouseCall 6.6
2007-12-10 13:59 . 2007-12-10 13:59 <DIR> d-------- C:\Documents and Settings\Paul\Application Data\HouseCall 6.6
2007-12-09 17:57 . 2007-12-09 17:57 2,550 --a------ C:\WINDOWS\system32\Uninstall.ico
2007-12-09 17:57 . 2007-12-09 17:57 1,406 --a------ C:\WINDOWS\system32\Help.ico
2007-12-09 11:05 . 2007-09-24 23:31 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2007-12-09 11:03 . 2007-12-09 11:03 <DIR> d-------- C:\Program Files\Common Files\Java
2007-12-09 10:59 . 2007-12-09 10:59 5,120 --ahs---- C:\WINDOWS\system32\Thumbs.db
2007-12-08 00:08 . 2007-12-08 20:57 <DIR> d-------- C:\Program Files\Enigma Software Group
2007-12-07 23:57 . 2007-12-08 00:20 834,169 --ahs---- C:\WINDOWS\system32\afyjsexf.ini
2007-12-06 11:07 . 2007-12-06 14:51 831,546 --ahs---- C:\WINDOWS\system32\owueoonf.ini
2007-12-05 23:35 . 2007-12-05 23:35 807,468 --ahs---- C:\WINDOWS\system32\rpkybbkq.ini
2007-12-05 23:25 . 2007-12-10 23:59 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2007-12-05 23:25 . 2007-12-05 23:25 1,409 --a------ C:\WINDOWS\QTFont.for
2007-12-05 10:32 . 2005-09-23 08:29 626,688 --a------ C:\WINDOWS\system32\msvcr80.dll
2007-12-04 20:22 . 2007-12-09 17:46 143 --a------ C:\WINDOWS\system32\mcrh.tmp
2007-12-04 13:11 . 2007-12-04 13:11 <DIR> d-------- C:\Documents and Settings\Default User\Application Data\Apple Computer
2007-12-04 12:08 . 2007-12-04 12:08 36,864 --a------ C:\WINDOWS\system32\ssqqppp.dll.vir
2007-11-30 11:03 . 2007-11-30 11:14 743 --a------ C:\WINDOWS\hpntwksetup.ini
2007-11-15 21:12 . 2007-11-15 21:52 <DIR> d-------- C:\Program Files\iPod 2 iPod
2007-11-14 23:36 . 2007-11-14 23:36 <DIR> d-------- C:\Program Files\Daniusoft
2007-11-12 23:16 . 2007-11-12 23:16 <DIR> d-------- C:\WINDOWS\system
2007-11-12 23:14 . 2007-11-12 23:14 <DIR> d--hs---- C:\found.000

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-12-11 08:00 --------- d-----w C:\Program Files\Symantec AntiVirus
2007-12-10 23:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-10 22:23 --------- d--h--w C:\Program Files\InstallShield Installation Information
2007-12-10 22:23 --------- d-----w C:\Documents and Settings\All Users\Application Data\BVRP Software
2007-12-09 19:05 --------- d-----w C:\Program Files\Java
2007-12-09 05:19 --------- d-----w C:\Documents and Settings\Paul\Application Data\uTorrent
2007-12-05 10:01 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-11-30 19:10 --------- d-----w C:\Documents and Settings\Paul\Application Data\Image Zone Express
2007-11-26 22:48 --------- d-----w C:\Program Files\LimeWire
2007-11-14 18:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\Microsoft Help
2007-11-09 20:58 --------- d-----w C:\Program Files\iTunes
2007-11-09 20:58 --------- d-----w C:\Program Files\iPod
2007-11-09 20:55 --------- d-----w C:\Program Files\QuickTime
2007-10-31 22:09 30,464 ----a-w C:\WINDOWS\system32\drivers\usbaapl.sys
2007-10-23 02:32 --------- d-----w C:\Documents and Settings\Paul\Application Data\Apple Computer
2007-10-21 06:15 --------- d-----w C:\Documents and Settings\Paul\Application Data\Ahead
2007-01-08 19:33 92,064 ----a-w C:\Documents and Settings\Paul\mqdmmdm.sys
2007-01-08 19:33 9,232 ----a-w C:\Documents and Settings\Paul\mqdmmdfl.sys
2007-01-08 19:33 79,328 ----a-w C:\Documents and Settings\Paul\mqdmserd.sys
2007-01-08 19:33 66,656 ----a-w C:\Documents and Settings\Paul\mqdmbus.sys
2007-01-08 19:33 6,208 ----a-w C:\Documents and Settings\Paul\mqdmcmnt.sys
2007-01-08 19:33 5,936 ----a-w C:\Documents and Settings\Paul\mqdmwhnt.sys
2007-01-08 19:33 4,048 ----a-w C:\Documents and Settings\Paul\mqdmcr.sys
2007-01-08 19:33 25,600 ----a-w C:\Documents and Settings\Paul\usbsermptxp.sys
2007-01-08 19:33 22,768 ----a-w C:\Documents and Settings\Paul\usbsermpt.sys
2006-02-19 10:28 12,288 ----a-w C:\WINDOWS\Fonts\RandFont.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56]
"updateMgr"="C:\Program Files\Adobe\Acrobat\AdobeUpdateManager.exe" [2006-03-30 16:45]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ZCfgSvc.exe"="C:\WINDOWS\System32\ZCfgSvc.exe" [2005-07-05 01:32]
"PRONoMgr.exe"="C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" [2005-06-27 08:31]
"PCTVOICE"="pctspk.exe" [2003-02-24 15:35 C:\WINDOWS\system32\pctspk.exe]
"igfxtray"="C:\WINDOWS\System32\igfxtray.exe" [2005-09-20 09:35]
"igfxhkcmd"="C:\WINDOWS\System32\hkcmd.exe" [2005-09-20 09:32]
"igfxpers"="C:\WINDOWS\System32\igfxpers.exe" [2005-09-20 09:36]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-03-24 17:14]
"vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2006-06-15 01:40]
"Acrobat Assistant 7.0"="C:\Program Files\Adobe\Distillr\Acrotray.exe" [2006-01-12 20:52]
"TkBellExe"="C:\Program Files\Common Files\Real\Update_OB\realsched.exe" [2007-01-07 13:54]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-10-19 20:16]
"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 01:41]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-11-02 18:36]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\Sebring]
C:\WINDOWS\System32\LgNotify.dll 2005-07-05 01:33 188482 C:\WINDOWS\system32\LgNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Photosmart Premier Fast Start.lnk]
backup=C:\WINDOWS\pss\HP Photosmart Premier Fast Start.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\845b0738]
rundll32.exe C:\WINDOWS\system32\kcnyxiar.dll,b

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Microsoft Updates]
svehost.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\MsnMsgr.Exe /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2006-01-12 15:40 155648 --a------ C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\updateMgr]
C:\Program Files\Adobe\Acrobat\AdobeUpdateManager.exe AcPro7_0_8 -reboot 1

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Windows Remote Launcher]
wnpmcs.exe

S3 ICAM5USB;Intel® PC Camera CS110;C:\WINDOWS\system32\Drivers\Icam5USB.sys
S3 MotDev;Motorola Inc. USB Device;C:\WINDOWS\system32\DRIVERS\motodrv.sys
S3 motmodem;Motorola USB CDC ACM Driver;C:\WINDOWS\system32\DRIVERS\motmodem.sys
S3 NAL;Nal Service ;\??\C:\WINDOWS\system32\Drivers\iqvw32.sys
S3 USBAAPL;Apple Mobile USB Driver;C:\WINDOWS\system32\Drivers\usbaapl.sys

.
Contents of the 'Scheduled Tasks' folder
"2007-12-07 20:46:04 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
"2007-12-11 07:59:04 C:\WINDOWS\Tasks\RegCure Program Check.job"
- C:\Program Files\RegCure\RegCure.exe
"2007-12-11 07:41:00 C:\WINDOWS\Tasks\RegCure.job"
- C:\Program Files\RegCure\RegCure.exe
.
**************************************************************************

catchme 0.3.1333 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-11 00:00:17
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

**************************************************************************
.
Completion time: 2007-12-11 0:02:40 - machine was rebooted
.
--- E O F --- 2007-11-14 18:05:41



Here is the New HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:03:47 AM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Paul\LOCALS~1\Temp\Rar$EX00.764\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOfficeUpdate?clid=1033
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1168149491123
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a...asyInstallX.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7089 bytes


Awaiting further instructions......

Thanks,
pk5

#4 teacup61

teacup61

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Posted 11 December 2007 - 11:59 AM

Hello,

You're welcome. :thumbsup:

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

How is it running?

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#5 pk5

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Posted 11 December 2007 - 02:14 PM

Hi Tea,

I run the SDFix and here is the Log:


SDFix: Version 1.118

Run by Paul on Tue 12/11/2007 at 10:40 AM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix\SDFix

Safe Mode:
Checking Services:


Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...


Normal Mode:
Checking Files:

Trojan Files Found:

C:\WINDOWS\system32\keygen.exe - Deleted




Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1262.1 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-12-11 10:47:01
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\\xd8\x2022\x20ac|\xff\xff\xff\xff\22\x2022\x20ac|\xf9\x2022A~\2]
"5E7CEC10DF0760D4F8DAFB12FDC06CCD"="02:\Software\Adobe\FeatureSubscriptions\DVAAdobeDocMeta\{01CEC7E5-70FD-4D06-8FAD-BF21DF0CC6DC}\Registered"

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Disabled:Yahoo! Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Disabled:Messenger"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

Remaining Files:
---------------

File Backups: - C:\SDFix\SDFix\backups\backups.zip

Files with Hidden Attributes:

Wed 13 Oct 2004 1,694,208 ..SH. --- "C:\Program Files\Messenger\msmsgs.exe"
Fri 1 Jun 2007 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Sun 7 Jan 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Mon 13 Nov 2006 319,456 A..H. --- "C:\Program Files\Common Files\Motorola Shared\MotPCSDrivers\difxapi.dll"
Wed 28 Nov 2007 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\a53bf224a188f23c622431aa5c569c34\BIT3.tmp"

Finished!
---------------------------------------------------------------------------------------------------------------------------------------------
Here is the HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:58:39 AM, on 12/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\1XConfig.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\System32\igfxsrvc.exe
C:\Program Files\Adobe\Distillr\Acrotray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Paul\LOCALS~1\Temp\Rar$EX00.026\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaul...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlidOfficeUpdate?clid=1033
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ZCfgSvc.exe] C:\WINDOWS\System32\ZCfgSvc.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat\AdobeUpdateManager.exe" AcPro7_0_8 -reboot 1
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1168149491123
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jin...ows-i586-jc.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_a...asyInstallX.CAB
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 7017 bytes


--------------------------------------------------------------------------------------------------------------------------------------------

The computer seems to be running good so far, is there anything else that needs to be done.

thanks Tea,

PK5

#6 teacup61

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Posted 11 December 2007 - 02:51 PM

Hello,

You're welcom. :thumbsup:

Well I see where you likely got infected. Key gens! Posted Image Bad Bad!!

Just a couple of clutter lines left now :

Please run HijackThis! and click "Scan." Place checks next to the following entries, if present:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =


Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Please delete ComboFix and its accompanying folder C:\Qoobox, as well as SDFix. Empty your Recycle bin and reboot your computer.

If there are no further problems:

Below I have included a number of recommendations on how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously! These few simple steps can stave off the vast majority of spyware problems.

Regularly go to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows, including the latest version of Internet Explorer. This can patch many of the security holes through which attackers can gain access to your computer. You should also turn on the Windows automatic update feature.

You should definitely maintain a firewall. Some good free firewalls are Kerio, or Outpost. I use Comodo on my own system and really like it. http://comodo.com
A tutorial on understanding and using firewalls may be found here.

In order to protect yourself against spyware, you should consider installing and running the following free programs:

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

IE/Spyad:
It places over 5000 malicious websites and domains in your IE's restricted zone.
IE/Spyad

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

* Avoid illegal sites, because that's where most malware is present.
* Don't click on links inside popups.
* Don't click on links in spam messages claiming to offer anti-spyware software; because most of these so called removers ARE spyware.
* Download free software only from sites you know and trust. A lot of free software can bundle other software, including spyware.

Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/

Please make sure to run your antivirus software regularly, and to keep it up-to-date.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

Take care!
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#7 pk5

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Posted 11 December 2007 - 06:25 PM

thanks Tea - Really Appreciated, keep up the good work man.

PK5

#8 teacup61

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Posted 11 December 2007 - 06:59 PM

You're most welcome.....but I'm a girl. :thumbsup:

tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#9 pk5

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Posted 11 December 2007 - 09:03 PM

oops, my sincere appologies, and thanks a million my lady.

Pk5

#10 teacup61

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Posted 13 December 2007 - 12:26 PM

No problem. It happens all the time. :thumbsup: You're welcome a million. :blink:

tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

Posted Image


Error reading poptart in Drive A: Delete kids y/n?

#11 teacup61

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Posted 17 December 2007 - 05:15 PM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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