Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Could Be A Hardware Or A Software Issue


  • Please log in to reply
20 replies to this topic

#1 Activa

Activa

  • Members
  • 46 posts
  • OFFLINE
  •  
  • Local time:01:23 AM

Posted 10 December 2007 - 12:28 PM

About once a week for the past few weeks my pc has rebooted itself, as it was unattended each time and was left downloading things from the net, my brother suggested taking the cover off and looking at the fans and making sure the memory and cables were ok. These checked out ok. I think each time the portable external drive was plugged in (used for storage only) but I can't be 100% sure of that.

There are no crosses in the event viewer under applications but under System there is this message:

The driver detected a controller error on Device\Harddisk4\D, except for the last 2 times which said harddisk5,

Does this mean the hard disk is on it's way out or something? PC is about 14 months old.

I've checked for viruses etc and the system is now clean.

This is the system information form Belarc Advisor

Operating System System Model
Windows XP Media Center Edition Service Pack 2 (build 2600) Acer Aspire T180 R01-A2
System Serial Number: 92DUB7ZUFM63913E0E2701
Asset Tag: Asset tag number: at least 22 digits
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache Board: Acer EM61SM/EM61PM
Bus Clock: 201 megahertz
BIOS: Phoenix Technologies, LTD R01-A2 09/14/2006
Drives Memory Modules c,d
473.73 Gigabytes Usable Hard Drive Capacity 1792 Megabytes Installed Memory
348.59 Gigabytes Hard Drive Free Space Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' has 512 MB
Slot 'A3' has 512 MB
HL-DT-ST DVD-RW_GSA-H11N [CD-ROM drive]
Network Drives None detected
Generic USB CF Reader USB Device [Hard drive] -- drive 2
Generic USB MS Reader USB Device [Hard drive] -- drive 4
Generic USB SD Reader USB Device [Hard drive] -- drive 1
Generic USB SM Reader USB Device [Hard drive] -- drive 3
Hitachi HDS721616PLA380 [Hard drive] (164.69 GB) -- drive 0
ST332082 0A USB Device [Hard drive] (320.07 GB) -- drive 5

Local Drive Volumes

c: (NTFS on drive 0) 76.62 GB 54.09 GB free
d: (FAT32 on drive 0) 77.12 GB 77.11 GB free
j: (FAT32 on drive 5) 319.99 GB 217.39 GB free

Thanks

Edited by Activa, 10 December 2007 - 12:30 PM.


BC AdBot (Login to Remove)

 


#2 RLI

RLI

  • Members
  • 109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:05:23 PM

Posted 10 December 2007 - 12:47 PM

why are you using FAT32 on a 300GB hdd, heck, why are you even using FAT32, period?

#3 Guest_techpro5238_*

Guest_techpro5238_*

  • Guests
  • OFFLINE
  •  

Posted 10 December 2007 - 06:02 PM

It has come to my attention that you might have a heat or voltage issue with your computer. We can not assume that it is one of these so we will go ahead and check. I would like you to download and install the program Speedfan. When you are done installing Speedfan open and look for 3 columns. One should have temperatures, the other should have voltages, and the last one should contain your fan speeds. When you have found this information please post to me in a column such as this: (Example)

Temperatures

Temp1: 30 C
Temp2: 60 C
HD0: 44 C

Voltages (only for desktops)

5.5V: 5.5
3.33V: 3.24

Fan Speeds

Speed1: 2480 RPM

(Remember this is just an example, please post your exact information)


If you are running on a Dell Laptop please follow these steps then post your temperatures, voltages, and fan speeds:
  • Open Speedfan
  • Click Configure on the Main Screen
  • Go to the Options Tab
  • Check the: "Enable DELL Support (use this function only on DELL notebooks)" check box
  • Click Ok then Close Speedfan
  • Start Speedfan once again
Then post your temperatures, voltages, and fan speeds.

why are you using FAT32 on a 300GB hdd, heck, why are you even using FAT32, period?


This is correct, you should not be using the FAT32 FS on such a large HD. Use the file system changing command in the Recovery Console to convert it over to NTFS. Concerning the part about "why are you even using FAT32, period?" FAT32 was a good FS and still is a good FS, it is just not better for todays high demanding and unsecure machines. The FAT32 FS has Pro's and Con's just like NTFS does to. Then again, I would like to hear why you believe FAT32 is so bad? :thumbsup:

#4 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop

Posted 10 December 2007 - 06:35 PM

delete

are you sure the memory is fine?

Edited by DaChew, 10 December 2007 - 06:38 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,395 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:08:23 PM

Posted 10 December 2007 - 07:50 PM

Those hard drive/partition controller errors definitely need some attention now.

At the minimum, chkdsk /r should be run on every partition reflecting controller issues.

Louis

#6 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:06:23 PM

Posted 10 December 2007 - 08:16 PM

Slot 'A0' has 512 MB
Slot 'A1' has 512 MB
Slot 'A2' has 512 MB
Slot 'A3' has 512 MB


someone added ram
errors on usb drives???????

Device\Harddisk4\D

USB Device [Hard drive] (320.07 GB) -- drive 5

not so sure they would be file system errors, or at least related to fat32
Chewy

No. Try not. Do... or do not. There is no try.

#7 Activa

Activa
  • Topic Starter

  • Members
  • 46 posts
  • OFFLINE
  •  
  • Local time:08:23 PM

Posted 11 December 2007 - 02:13 PM

Ok thanks all:- I have converted all the fat drives to NTFS, both D and J, so all 3 are now NTFS

Have run the Microsoft Memory Diagnostic extended tests through two complete passes and the memory is fine.

Speedfan results are:

TEMP
Temp1 27 C
Temp2 35 C
Temp3 25 C
HDD 37 C

VOLTAGES
+3.3V : 1.79
+5V : 5.56
+12V : 11.9

FAN SPEEDS
FAN1 2150rpm
FAN2 1007rpm

Have also disabled the reboot process, so that I willbe able to see the info on the BSOD

Many thanks A

#8 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:23 AM

Posted 11 December 2007 - 02:49 PM

http://www.majorgeeks.com/download4181.html

let's take a closer look at that ram and those temps

everest free might not see your newer computer but it's worth a try considering the nonsense speedfan is reporting and the issues with ms mem diag

there's an overclock section under computer and a sensor one also

not too impressed with belrac either

CPU Properties:
CPU Type AMD Athlon 64 3500+
CPU Alias Venice S939
CPU Stepping DH-E3
CPUID CPU Name AMD Athlon™ 64 Processor 3000+
CPUID Revision 00020FF0h

CPU Speed:
CPU Clock 2249.82 MHz
CPU Multiplier 9.0x
CPU FSB 249.98 MHz (original: 200 MHz, overclock: 25%)
Memory Bus 249.98 MHz

CPU Cache:
L1 Code Cache 64 KB (Parity)
L1 Data Cache 64 KB (ECC)
L2 Cache 512 KB (On-Die, ECC, Full-Speed)

Motherboard Properties:
Motherboard ID 63-1408-000001-00101111-063005-K8T800P$A0036001_BIOS DATE: 06/30/05 17:34:14 VER: 08.00.09
Motherboard Name Asus A8V Deluxe (5 PCI, 1 AGP, 4 DDR DIMM, Audio, Gigabit LAN, IEEE-1394)

Chipset Properties:
Motherboard Chipset VIA K8T800Pro, AMD Hammer
Memory Timings 2.5-4-4-10 (CL-RCD-RP-RAS)
Command Rate (CR) 1T

SPD Memory Modules:
DIMM1: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)
DIMM2: Micron Tech. 256 MB PC4000 DDR SDRAM (2.5-4-4-10 @ 250 MHz) (2.0-3-3-8 @ 200 MHz)

BIOS Properties:
System BIOS Date 06/30/05
Video BIOS Date 04/08/11
DMI BIOS Version 1014.008

Sensor Properties:
Sensor Type Winbond W83627THF (ISA 290h)
GPU Sensor Type National LM63 (ATI-I2C 4Ch)
Motherboard Name Asus A8V Series

Temperatures:
Motherboard 32 C (90 F)
CPU 38 C (100 F)
GPU 43 C (109 F)
GPU Ambient 37 C (99 F)
DW CDW63G0-D00NF0A 44 C (111 F)
Seagate ST3250823AS 45 C (113 F)

Cooling Fans:
CPU 2637 RPM

Voltage Values:
CPU Core 1.42 V
+3.3 V 3.30 V
+5 V 5.11 V
+12 V 12.10 V


Chewy

No. Try not. Do... or do not. There is no try.

#9 Activa

Activa
  • Topic Starter

  • Members
  • 46 posts
  • OFFLINE
  •  
  • Local time:08:23 PM

Posted 11 December 2007 - 04:10 PM

Ok this is the info from Everest Free edition under Overclock and Sensor:


CPU Properties:
CPU Type Unknown
CPUID CPU Name AMD Athlon™ 64 X2 Dual Core Processor 3800+
CPUID Revision 00040FB2h

CPU Speed:
CPU Clock 2008.66 MHz

CPU Cache:
L1 Code Cache 64 KB
L1 Data Cache 64 KB
L2 Cache 512 KB (Asynchronous)

Motherboard Properties:
Motherboard ID 09/14/2006-MCP61M-AM-6A61KE11C-00
Motherboard Name Unknown

BIOS Properties:
System BIOS Date 09/14/06
Video BIOS Date 08/21/06
Award BIOS Type Phoenix - Award WorkstationBIOS v6.00PG
Award BIOS Message This BIOS is exclusively for Acer only (R01-A2)
DMI BIOS Version R01-A2

Sensor Properties:
Sensor Type ITE IT8712F (ISA 290h)

Temperatures:
Motherboard 37 C (99 F)
CPU 25 C (77 F)
Aux 30 C (86 F)
Hitachi HDS721616PLA380 39 C (102 F)

Cooling Fans:
Chassis 8544 RPM

Voltage Values:
CPU Core 1.31 V
+2.5 V 2.48 V
+3.3 V 1.79 V
+5 V 5.56 V
+12 V 11.90 V
+5 V Standby 4.97 V
VBAT Battery 3.04 V
Debug Info F 39 4F 00
Debug Info T 30 37 25
Debug Info V 52 9B 70 CF BA 49 B5 (77)

#10 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:23 AM

Posted 11 December 2007 - 04:42 PM

look closely at my example of the ram settings, your overclock showed none

your voltages are screwy so I suspect your temps are also

probably bad bios/senesor problem

this is common with a lot of companies, probably more so with acer

here's another program for looking at the ram settings, carefully compare all sticks, this is critical
even sticks with the same serial numbers don't always match up, and we have shown several times this is critcal

http://www.cpuid.com/cpuz.php

how does your bios report the temps? voltages?

if your 3.3+volts are that far off no telling what would happen
Chewy

No. Try not. Do... or do not. There is no try.

#11 RLI

RLI

  • Members
  • 109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:08:23 PM

Posted 11 December 2007 - 05:46 PM

to check your temps, voltages, ram, and benchmark your system, use PC Wizard.

http://www.cpuid.com/pcwizard.php

#12 Activa

Activa
  • Topic Starter

  • Members
  • 46 posts
  • OFFLINE
  •  
  • Local time:05:23 PM

Posted 11 December 2007 - 05:49 PM

Sorry no option for ram setting in the Everest Edition that I used

Bios reports are:

CPU core 1.31V
+3.3V 3.31V
+5V 4.97V
+12V 12.11V
+5VSB 5.00V

Current CPU Temp 25C
Current system Temp 33C
CPU Fanspeed 2142rpm
System Fan 1001rpm

Will have a look at the other programs tomorrow when I have more time - thanks for the help so far

Edited by Activa, 11 December 2007 - 05:51 PM.


#13 DaChew

DaChew

    Visiting Alien


  • Members
  • 10,317 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:millenium falcon and rockytop
  • Local time:01:23 AM

Posted 11 December 2007 - 06:10 PM

CPU Speed:
CPU Clock 3409.96 MHz (original: 3400 MHz)
CPU Multiplier 17.0x
CPU FSB 200.59 MHz (original: 200 MHz)
Memory Bus 267.45 MHz

CPU Cache:
L1 Trace Cache 12K Instructions
L1 Data Cache 16 KB
L2 Cache 2 MB (On-Die, ECC, ATC, Full-Speed)

Motherboard Properties:
Motherboard ID 64-0603-000010-00101111-032006-945P$A0228000_BIOS DATE: 03/20/06 19:00:40 VER: 08.00.10
Motherboard Name Asus P5LD2 Deluxe (3 PCI, 1 PCI-E x1, 2 PCI-E x16, 4 DDR2 DIMM, Audio, Gigabit LAN, IEEE-1394)

Chipset Properties:
Motherboard Chipset Intel Lakeport i945P
Memory Timings 4-4-4-12 (CL-RCD-RP-RAS)

SPD Memory Modules:
DIMM1: OCZ OCZ26671024ELGEGXT 1 GB DDR2-667 DDR2 SDRAM (4.0-4-4-12 @ 333 MHz)
DIMM2: OCZ OCZ26671024ELGEGXT 1 GB DDR2-667 DDR2 SDRAM (5.0-5-5-15 @ 333 MHz) (4.0-5-5-13 @ 270 MHz) (3.0-3-3-9 @ 200 MHz)
DIMM3: OCZ OCZ26671024ELGEGXT 1 GB DDR2-667 DDR2 SDRAM (4.0-4-4-12 @ 333 MHz)
DIMM4: OCZ OCZ26671024ELGEGXT 1 GB DDR2-667 DDR2 SDRAM (5.0-5-5-15 @ 333 MHz) (4.0-5-5-13 @ 270 MHz) (3.0-3-3-9 @ 200 MHz)


for those of you interested here's an example of what happens when you fill all 4 slots later with ram of the same make and model number

dimm 2 and 4 were added over a year later

this computer only crashed when doing a video transcode with nero recode

pulling dimm 2 and 4 fixed the problem

this also shows the problem with auto memory settings in bios
Chewy

No. Try not. Do... or do not. There is no try.

#14 Activa

Activa
  • Topic Starter

  • Members
  • 46 posts
  • OFFLINE
  •  
  • Local time:08:23 PM

Posted 12 December 2007 - 12:40 PM

Info from checks using pcwizard:

>> General Information
A0 (RAS 0) : 512 (Single Bank)
A1 (RAS 2) : 512 (Single Bank)
A2 (RAS 4) : 512 (Single Bank)
A3 (RAS 6) : 512 (Single Bank)

>> Information SPD EEPROM (A0)
Manufacturer : Unspecified
Part Number : Unspecified
Serial Number : Unspecified
Type : DDR2-SDRAM PC2-5300 (333 MHz) - [DDR2-666]
Format : Regular UDIMM (133.35 x 3)
Size : 512 MB (1 ranks, 4 banks)
Module Buffered : No
Module Registered : No
Module SLi Ready (EPP) : No
Width : 64-bit
Error Correction Capability : No
Refresh : Reduced (.5x)7.8 s, Self Refresh
Voltage : SSTL 1.8v
Prefetch Buffer : 4-bit
Supported Frequencies : 200 MHz, 266 MHz, 333 MHz
CAS Latency (tCL) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
RAS to CAS (tRCD) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
RAS Precharge (tRP) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
Cycle Time (tRAS) : 9 clocks @200 MHz, 12 clocks @266 MHz, 15 clocks @333 MHz
Min TRC : 12 clocks @200 MHz, 16 clocks @266 MHz, 20 clocks @333 MHz

>> Information SPD EEPROM (A1)
Manufacturer : Unspecified
Part Number : Unspecified
Serial Number : Unspecified
Type : DDR2-SDRAM PC2-5300 (333 MHz) - [DDR2-666]
Format : Regular UDIMM (133.35 x 3)
Size : 512 MB (1 ranks, 4 banks)
Module Buffered : No
Module Registered : No
Module SLi Ready (EPP) : No
Width : 64-bit
Error Correction Capability : No
Refresh : Reduced (.5x)7.8 s, Self Refresh
Voltage : SSTL 1.8v
Prefetch Buffer : 4-bit
Supported Frequencies : 200 MHz, 266 MHz, 333 MHz
CAS Latency (tCL) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
RAS to CAS (tRCD) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
RAS Precharge (tRP) : 3 clocks @200 MHz, 4 clocks @266 MHz, 5 clocks @333 MHz
Cycle Time (tRAS) : 9 clocks @200 MHz, 12 clocks @266 MHz, 15 clocks @333 MHz
Min TRC : 12 clocks @200 MHz, 16 clocks @266 MHz, 20 clocks @333 MHz

>> Information SPD EEPROM (A2)
Manufacturer : Micron Technology
Part Number : 8HTF6464AY-53EB7
Serial Number : E007B562
Type : DDR2-SDRAM PC2-4300 (266 MHz) - [DDR2-533]
Format : Regular UDIMM (133.35 x 3)
Size : 512 MB (1 ranks, 4 banks)
Module Buffered : No
Module Registered : No
Module SLi Ready (EPP) : No
Width : 64-bit
Error Correction Capability : No
Refresh : Reduced (.5x)7.8 s, Self Refresh
Voltage : SSTL 1.8v
Prefetch Buffer : 4-bit
Manufacture : Week 22 of 2007
Supported Frequencies : 200 MHz, 266 MHz
CAS Latency (tCL) : 3 clocks @200 MHz, 4 clocks @266 MHz
RAS to CAS (tRCD) : 3 clocks @200 MHz, 4 clocks @266 MHz
RAS Precharge (tRP) : 3 clocks @200 MHz, 4 clocks @266 MHz
Cycle Time (tRAS) : 9 clocks @200 MHz, 12 clocks @266 MHz
Min TRC : 12 clocks @200 MHz, 16 clocks @266 MHz

>> Information SPD EEPROM (A3)
Manufacturer : Micron Technology
Part Number : 8HTF6464AY-53EB7
Serial Number : E007B58F
Type : DDR2-SDRAM PC2-4300 (266 MHz) - [DDR2-533]
Format : Regular UDIMM (133.35 x 3)
Size : 512 MB (1 ranks, 4 banks)
Module Buffered : No
Module Registered : No
Module SLi Ready (EPP) : No
Width : 64-bit
Error Correction Capability : No
Refresh : Reduced (.5x)7.8 s, Self Refresh
Voltage : SSTL 1.8v
Prefetch Buffer : 4-bit
Manufacture : Week 22 of 2007
Supported Frequencies : 200 MHz, 266 MHz
CAS Latency (tCL) : 3 clocks @200 MHz, 4 clocks @266 MHz
RAS to CAS (tRCD) : 3 clocks @200 MHz, 4 clocks @266 MHz
RAS Precharge (tRP) : 3 clocks @200 MHz, 4 clocks @266 MHz
Cycle Time (tRAS) : 9 clocks @200 MHz, 12 clocks @266 MHz
Min TRC : 12 clocks @200 MHz, 16 clocks @266 MHz



Hardware Monitoring : ITE IT8726F
Voltage CPU : 1.31 V
DIMM : 1.79 V
+3.3V Voltage : 2.48 V
+5V Voltage : 5.61 V
+12V Voltage : 11.65 V
DIMM : 2.90 V
NB : 1.17 V
VTT : 2.48 V
VBAT : 3.04 V
Chassis Fan : 983 rpm
Processor Fan : 2129 rpm
Processor Temperature : 22 C
Processor Temperature (Core 1) : 31 C
Processor Temperature (Core 2) : 32 C
Mainboard Temperature : 31 C
Power/Aux Temperature : 25 C
ACPI Thermal Zone : 40 C
:
GPU Fan : 100%
:
Hard Disk Monitoring : S.M.A.R.T

Thanks

#15 RLI

RLI

  • Members
  • 109 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:01:23 AM

Posted 12 December 2007 - 03:57 PM

okay the 1st two banks are generic no name ram, and the last two banks have micron based ram.

I'd suggest you get Ultimate Boot CD and reboot with it and choose the memtest86+ option, run it for about 6 hours, and report back the results. then run the appropriate HDD manufacturer diagnostics for 4 hours and post those results.
http://ultimatebootcd.com

I'd also then run http://housecall.trendmicro.com and have it fully scan all drives and files, post the results from it.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users