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Unsure What My Pc Is Infected With


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7 replies to this topic

#1 Activa

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Posted 08 December 2007 - 05:45 PM

Hi, could someone look at the attached HJT log please?

Over the past few days various AV and antipsyware programs have found trojan.small, Win32:trojan-gen {UPX} one called PWS something - (sorry don't have the details of that one)

Am running XP service pack 2 fully updated, Zonealarm, Avast antivirus, PCtools Spyware Doctor, SuperAntiSpyware and Spybot

Thanks Attached File  hijackthis.log   9.95KB   18 downloads

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#2 SpySentinel

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Posted 08 December 2007 - 06:00 PM

Hello and Welcome to Bleeping Computer.

My name is SpySentinel and I will be assisting you with your malware problem today.

You may wish to Subscribe to this thread (Options --> Track this topic) so that you are notified when you receive a reply.

Please give me some time to analyze your log, and I will post back with instructions ASAP.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#3 SpySentinel

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Posted 08 December 2007 - 07:22 PM

Hi Activa, there does not seem to be anything in your log that is malicious, so we are going to do some "house cleaning".

Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

This will remove all files from the items that are checked so if you have some cookies you'd like to save. please move them to a different directory first.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

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Unified Network of Instructors and Trained Eliminators

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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#4 Activa

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Posted 09 December 2007 - 12:13 PM

Hi SpySentinel have followed your instructions and the Kapersky log is clean - do you still want me to post it?

Thanks Activa

#5 SpySentinel

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Posted 10 December 2007 - 07:21 PM

No thats ok.

Your Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Hiding Hidden Files

Please set your system to hide all hidden files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, uncheck Show hidden files and folders.
Check: Hide file extensions for known file types
Check the Hide protected operating system files (recommended) option.
Click Yes to confirm.

  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Protection against tracking cookies
    Open Internet Explorer, click on the Tools menu and then Internet Options. At the Privacy Tab click on the Advanced Button under Settings. Check “Override automatic cookie handling” and Check Accept First Party Cookies, and Check Block Third Party Cookies. Click Ok, and then Apply. Then click Ok to exit Internet Options.

  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources


  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer always has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with this program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware 2007 - Install and download Ad-Aware 2007. You should also scan your computer with this program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Install SpywareGuard - SpywareGuard offers realtime protection from spyware installation attempts.

    A tutorial on installing & using this product can be found here:

    Using SpywareGuard to protect your computer from spyware.hijackers

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#6 Activa

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Posted 12 December 2007 - 12:57 PM

Thanks Spy :thumbsup:

#7 SpySentinel

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Posted 12 December 2007 - 04:31 PM

You are very welcome, how is your computer running?
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Unified Network of Instructors and Trained Eliminators

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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#8 SpySentinel

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Posted 17 December 2007 - 07:17 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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Unified Network of Instructors and Trained Eliminators

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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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