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Ccleaner Problems


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#1 mrmatt

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Posted 08 December 2007 - 02:07 PM

I use the latest version of Ccleaner (v 2.03.532), and XP Home (with SP2).

Often when running Ccleaner (the Issues option), I keep getting 'Uninstaller Reference Issues' (the same 13 ones). This has been the case for some time now.

No matter how many times I try to tell it to fix these, the problem reappears after two or three scans. This is very irritating and concerning for me, as it possibly points to more serious problems which I would hopefully be able to rectify ASAP (before they become any more serious).

I don't really understand Windows, although from what Ccleaner is telling me, the programs in question obviously were not removed properly the first time around. I may not have been around when this happened, and it looks like it was a long time ago. Ccleaner tells me a load of letters and numbers, but these are unintelligible to me as they tell me nothing further.

I assume it also points to problems with the registry, although this is not something I have much knowledge of, and am not going to touch it unless absolutely necessary.

Would anybody be able to help with this problem please?

Edit: Moved topic to the more appropriate forum. ~ Animal

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#2 garmanma

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Posted 08 December 2007 - 03:54 PM

TREAD VERY CAREFULLY and back-up your registry first
Issues Button
understanding the issues button
Mark
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why won't my laptop work?

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#3 mrmatt

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Posted 08 December 2007 - 08:10 PM

Thank you for your reply Mark

I know how to back up the registry, and luckily I have a USB key, so I have now done that.

#4 mrmatt

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Posted 08 December 2007 - 08:25 PM

Ok, Mark.

That has now been done.

#5 CTH_Tom

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Posted 09 December 2007 - 03:51 PM

Could be a bug in the new version.
You can get in touch with Mr.G., CCleaner developer, and post the problem here-
http://forum.piriform.com/index.php?showforum=8

Edited by CTH_Tom, 09 December 2007 - 03:51 PM.

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#6 garmanma

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Posted 09 December 2007 - 06:08 PM

I agree with CTH that asking the developers in their own forum is the way to go
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#7 buddy215

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Posted 09 December 2007 - 08:10 PM

The info in the link below on using registry cleaners may give you a clue to what is happening.
http://www.windowsbbs.com/showthread.php?t...egistry+cleaner
EXCERPTS FROM THE LINK ABOVE:
* If an application is installed and used only by one user, a registry cleaner run by another user will remove "invalid" entries in HKEY_LOCAL_MACHINE and disable the application from working by the other user(s);
* If an application is installed by User #1, and used as well by User#2, the registry cleaner operation run by User#1 cannot remove the instances of the application created by User#2.
------------------------------------------------------------------------------------------------------------------------------------------------
# Will using Registry Cleaners speed-up my system and make it more reliable?
It will have no effect on system speed. There is an excellent chance it will make your system less reliable.
# So what should I do about the registry?
The best thing you can do is to enable System Restore and add to your Autostart applications a registry backup. Strongly recommended for this is ERUNT (freeware):
===============================================================================
Just a guess, but since you haven't determined what program the registry listings are for, it is possible that they are being
replaced by the program on reboot and that would explain why Ccleaner is finding them.
“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 mrmatt

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Posted 10 December 2007 - 02:12 AM

Ok, all. Thanks for your advice.

I will post this problem on the Ccleaner forums.




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