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Hello Guyz Ahm I Need Ur Help...bout Trojans


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8 replies to this topic

#1 Renante

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Posted 08 December 2007 - 12:39 PM

hello guyz..im juz new here..i was infected by the trojan horse..namely the trojan horse psw.onlinegames and the psw.agent..and lots more..i had use the combo fix and was happy because it removed the virus..(i thought so)..and suddenly my avg anti virus detects the same virus again..and i already had reformated and reinstal windows..am i stil inficted..?its so confusing coz the first time i was infected my computer always crash and hangs up..i cant open other applications in other word my computer became useless..but after using the combo fix my computer is back to normal now..but the problem is my anti-virus detect those trojans again and in the same folders even though i already had reformated and reinstal and use combofix..could you give mo more info bout my problem..and sadly i had already erase my virus vault..i completely forgot the specific names of the trojans..but it was those trojan horse psw.onlinegames and psw.agent..

Thankz..


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#2 quietman7

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Posted 08 December 2007 - 01:07 PM

You should not be using Combofix unless you have been instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be used under the guidance and supervision of an expert, not for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

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#3 Renante

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Posted 08 December 2007 - 04:01 PM

Hello i had finish it all..ahm btw the time their is wrong..its alrdy 5:00 am now..still have another problem with the computer..its about the hardware this..i will juz ask about it nxt tym coz i realy nid to slip now..tanx for the..i think my computer now is clean..u realy are the best..

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/08/2007 at 12:36 PM

Application Version : 3.9.1008

Core Rules Database Version : 3358
Trace Rules Database Version: 1357

Scan type : Complete Scan
Total Scan Time : 00:48:32

Memory items scanned : 163
Memory threats detected : 0
Registry items scanned : 4112
Registry threats detected : 11
File items scanned : 32001
File threats detected : 11

Trojan.Unclassified\NVDISPDRV
[LotusHlp] C:\WINDOWS\LOTUSHLP.EXE
C:\WINDOWS\LOTUSHLP.EXE
[GenProtect] C:\WINDOWS\GENPROTECT.EXE
C:\WINDOWS\GENPROTECT.EXE
[AVPSrv] C:\WINDOWS\AVPSRV.EXE
C:\WINDOWS\AVPSRV.EXE
[DbgHlp32] C:\WINDOWS\DBGHLP32.EXE
C:\WINDOWS\DBGHLP32.EXE
[NVDispDrv] C:\WINDOWS\NVDISPDRV.EXE
C:\WINDOWS\NVDISPDRV.EXE
[MsPrint32D] C:\WINDOWS\MSPRINT32D.EXE
C:\WINDOWS\MSPRINT32D.EXE
[cmdbcs] C:\WINDOWS\CMDBCS.EXE
C:\WINDOWS\CMDBCS.EXE
[msccrt] C:\WINDOWS\MSCCRT.EXE
C:\WINDOWS\MSCCRT.EXE
[MsIMMs32] C:\WINDOWS\MSIMMS32.EXE
C:\WINDOWS\MSIMMS32.EXE

Trojan.Net-KVSC
[Kvsc3] C:\WINDOWS\KVSC3.EXE
C:\WINDOWS\KVSC3.EXE

Trojan.Downloader-Gen/Win
[mppds] C:\WINDOWS\MPPDS.EXE
C:\WINDOWS\MPPDS.EXE

#4 quietman7

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Posted 08 December 2007 - 04:45 PM

If there are no more problems or signs of infection, you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
If you are having hardware issues as well, please start a new topic in the Hardware forum.
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#5 Renante

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Posted 10 December 2007 - 07:42 AM

hello...nid help again...still have the virus problem..i just reformat my pc and re instal a new windows..and im going 2 do the clean up again..

#6 Renante

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Posted 10 December 2007 - 10:58 AM

i juz reformated over adain and now 8s all gone..the problem is fix..

#7 quietman7

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Posted 10 December 2007 - 11:17 AM

To protect yourself against malware and reduce the potential for re-infection, be sure to read:
"Simple and easy ways to keep your computer safe".
"How did I get infected?, With steps so it does not happen again!".
"The Ten Most Dangerous Things Users Do Online".
"The 10 Biggest Security Risks".
"Hardening Windows Security - Part 1" and "Hardening Windows Security - Part 2".
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#8 Renante

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Posted 10 December 2007 - 12:20 PM

ahm wat anti virus that is gud to use and free..?will you give me some recommendations..?
TANX

#9 quietman7

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Posted 10 December 2007 - 12:36 PM

See BC's Freeware Replacements For Common Commercial Apps and List of Virus & Malware Resources.
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