Please reboot your computer in Safe Mode
by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
Once in Safe Mode, open the SmitfraudFix
folder again and double-click smitfraudfix.cmd
Select option #2 - Clean
by typing 2
and press "Enter
" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y
and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll
is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y
and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart anyway into normal Windows. A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a new HijackThis log.
The report can also be found at the root of the system drive, usually at C:\rapport.txtWarning : running option #2 on a non infected computer will remove your Desktop background
. So only run it once!