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HJT Log - ecfc


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#1 ecfc

ecfc

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Posted 22 February 2005 - 05:18 PM

Hi guys,

Please forgive my lack of knowledge with computers, but i will be grateful if someone could help me,


I initially have problems with "XPsys" and "Winhost" which i manually found & deleted but I am not sure that I have got rid of them properly & I think that I am infected with a CWS thingy, but i can't get rid of it.

I have run Spybot, Ad-aware & Zone Alarm but I can't seem to find much wrong. I may just be paranoid but could someone cast there eye over the follwing HJT log, to see if I have any problems.

Thanks in advance

ecfc

Logfile of HijackThis v1.99.1
Scan saved at 22:07:51, on 22/02/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\MDNZ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.53/search.cgi?b13463
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/broadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.53/search.cgi?b13463
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.53/search.cgi?b13463
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.24-7-search.com
R3 - URLSearchHook: URL Search Hook - {AA460422-2CEF-400f-AA05-F63368E04706} - C:\WINDOWS\System32\sh.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [MDN] MDNZ.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\RunServices: [MDN] MDNZ.exe
O4 - HKCU\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [MDN] MDNZ.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/broadband
O15 - Trusted Zone: *.bestsearch.cc
O15 - Trusted Zone: *.dapsol.com
O15 - Trusted Zone: *.bestsearch.cc (HKLM)
O15 - Trusted Zone: *.dapsol.com (HKLM)
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C736ED19-DC3B-48CB-9EA5-D85EC06D1C85}: NameServer = 212.74.114.129 212.74.114.193
O21 - SSODL: eplrr - {79AE050F-8B34-4E7D-A736-3E20B67A3DFA} - C:\WINDOWS\System32\eplrr3.dll
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 Grinler

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Posted 23 February 2005 - 11:52 PM

Do you know what this is?

O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.53/search.cgi?b13463
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://24-7-search.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://69.50.191.53/search.cgi?b13463
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://minisearch.startnow.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://69.50.191.53/search.cgi?b13463
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://minisearch.startnow.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.24-7-search.com
R3 - URLSearchHook: URL Search Hook - {AA460422-2CEF-400f-AA05-F63368E04706} - C:\WINDOWS\System32\sh.dll
O4 - HKLM\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - HKLM\..\Run: [adiras] adiras.exe
O4 - HKLM\..\Run: [MDN] MDNZ.exe
O4 - HKLM\..\RunServices: [MDN] MDNZ.exe
O4 - HKCU\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - HKCU\..\Run: [MDN] MDNZ.exe
O15 - Trusted Zone: *.bestsearch.cc
O15 - Trusted Zone: *.dapsol.com
O15 - Trusted Zone: *.bestsearch.cc (HKLM)
O15 - Trusted Zone: *.dapsol.com (HKLM)
O21 - SSODL: eplrr - {79AE050F-8B34-4E7D-A736-3E20B67A3DFA} - C:\WINDOWS\System32\eplrr3.dll

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)


C:\WINDOWS\System32\sh.dll
C:\WINDOWS\scvhost.exe
c:\windows\system32\adiras.exe
C:\WINDOWS\scvhost.exe
c:\windows\system32\MDNZ.exe
C:\WINDOWS\System32\eplrr3.dll

Reboot your computer to go back to normal mode and post a new log.

#3 ecfc

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Posted 24 February 2005 - 03:27 PM

The greasy palm entry is to do with a "rebate catcher" and "toolbar" i downloaded from the Greasy Palm cashback site, so I think thats probably ok.

Thanks for your instructions, There were a few items I didn't delete of fix in HJT as they weren't present.

Here is my latest HJT log. Hope it looks a bit better!

Thanks again.

Logfile of HijackThis v1.99.1
Scan saved at 20:25:11, on 24/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Preview AdService\PrevAdServ.exe
C:\WINDOWS\system32\gah95on6.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Preview AdService\PrevAdKeep.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/broadband
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [scvhost] C:\WINDOWS\scvhost.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/broadband
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C736ED19-DC3B-48CB-9EA5-D85EC06D1C85}: NameServer = 212.74.114.129 212.74.114.193
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#4 Grinler

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Posted 24 February 2005 - 07:37 PM

I need to get samples of some of your files. Please create a folder called c:\submit. Now copy the following files into that directory:

C:\Program Files\Preview AdService\PrevAdServ.exe

To copy the files simply navigate to the directory they are in and right click on them and then click on copy. Then paste these files into the c:\submit directory. Once the files are all copied I need you to zip the folder. If you are using XP or ME right-click on the folder and click on the Send To option and then send it to a compressed folder. You will now see a file called submit.zip. If you are using another version of Windows, please download a program called Winzip and zip it using that. Then go to http://www.bleepingcomputer.com/submit-malware.php, fill in the required fields, and browse to the file. Then click on the Send File button.


Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKCU\..\Run: [scvhost] C:\WINDOWS\scvhost.exe

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\system32\gah95on6.exe
C:\WINDOWS\scvhost.exe

Reboot your computer to go back to normal mode and post a new log.

#5 Grinler

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Posted 25 February 2005 - 11:22 AM

Post a new log

#6 ecfc

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Posted 25 February 2005 - 11:29 AM

Hi,

I have sent the prevadservice file and followed your other instryctions. I couldn't find C:\WINDOWS\scvhost.exe to delete though.

Here's my new log

Logfile of HijackThis v1.99.1
Scan saved at 16:25:00, on 25/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Preview AdService\PrevAdServ.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Preview AdService\PrevAdKeep.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/broadband
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Preview AdService] C:\Program Files\Preview AdService\PrevAdServ.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/broadband
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C736ED19-DC3B-48CB-9EA5-D85EC06D1C85}: NameServer = 212.74.114.129 212.74.114.193
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#7 Grinler

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Posted 25 February 2005 - 03:52 PM

Go into add/remove programs and uninstall the preview adservice. Then fix its line in HJT if it exists and post a last log

#8 ecfc

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Posted 25 February 2005 - 04:05 PM

Here's my latest log. Hope it's all ok now.

Thanks for all your help.

ecfc

Logfile of HijackThis v1.99.1
Scan saved at 21:02:53, on 25/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\eXeem\eXeem.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tiscali.co.uk/broadband/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tiscali.co.uk/broadband
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.tiscali.co.uk/broadband
O16 - DPF: {4D561B31-49A0-4E2C-8AFF-353468EC669B} (GreasyPalmInstallHelper Class) - http://www.greasypalm.co.uk/bho/update/GreasyPalm.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{C736ED19-DC3B-48CB-9EA5-D85EC06D1C85}: NameServer = 212.74.114.129 212.74.114.193
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#9 Grinler

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Posted 25 February 2005 - 04:23 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Commercial Spyware Removal/Protection Programs - If you feel more comfortable installing a commercial Spyware removal program then we recommend WebRoot's Spysweeper or Lavasoft's Ad-Aware Professional. There are many commercial products on the market, but unfortunately most are misleading and substandard. Both of the products we recommend here are proven to be excellent products and a worthy addition to the arsenal of software protecting your computer.

    Spysweeper Product Information
    Ad-Aware Pro Production Information


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#10 ecfc

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Posted 25 February 2005 - 04:47 PM

Thanks again for all your help. I really appreciate it. Hopefully I won't have to bother you again!!! Not holding my breath tho' !!!!!

Cheers ecfc




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