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Warning TurboTax e-filing

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4 replies to this topic

#1 wahatoya


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Posted 22 February 2005 - 05:18 PM

I recently filed my simple 1040ez with TurboTax e-filing. I made a typo in my SSN. I received back an e-mail telling me that the IRS rejected my return because of the error in the SSN. It asked that I correct the error and refile. I was told in the e-mail that I would not be charged twice. I was not only charged twice but I received another e-mail two weeks latter saying if I didn't correct my return I would be charged $29.95 for a refund processing fee. They have a problem with their code. It is not purging the return with the error. They have agreed to refund me one of the charges. (They can only charge you for filing your state return) I have contacted the IRS and a Consumer Avocate group in Wash. DC that the IRS gave me the number for. Both agree that Intuit (TurboTax) has a problem. Of course you cannot get a human on the phone at TurboTax. The IRS and the group in DC said they can get to them. The news of this overcharging and code problems needs to be known. Millions of people are going to be overcharged. In the meantime I have received my return from the State and expect my Federal one after 2/25/05. Please spread the word to be very careful with TurboTax e-filing.

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#2 Grinler


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Posted 24 February 2005 - 12:05 AM

Thanks for the info as I was probably going to efile through them

#3 yano


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Posted 25 February 2005 - 08:07 PM

Even tho I'm only 16.. when I get to the point where I gotta file taxes, i'm going to use a small place in town that everyone goes to for taxes.

#4 raw


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Posted 27 February 2005 - 08:01 PM

For the past 3-4 years i have been using taxact.com to process my return.
It only costs 10 bucks and i have not (knock on wood) had a glitch yet.


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#5 groovicus


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Posted 27 February 2005 - 09:42 PM

I'm a tightwad....I always send mine by snail mail. The upside is that so many people e-file anymore that I actually get my refunds back fairly quickly.

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