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6 replies to this topic

#1 mz30

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Posted 07 December 2007 - 11:30 AM

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My friend keep's getting the above error message anyone have an idea of the cause?

Thanks
god my head hurts.
if you don't ask ,you don't know



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#2 boopme

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Posted 07 December 2007 - 01:58 PM

Often it is caused by an errant "Browser Helper Object" or Toolbar. Any new BHO's or Toolbars added lately?
From the browser page see Tools>manage add ons. Disable the new ones or one by one to see the guilty party.

Also scan for spyware. Use the free Home version of SUPERAntiSpyware and any they may have installed. Run the scan from Safe Mode. How to start Windows in Safe Mode

CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from here. The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection.

LSP-Fix
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#3 mz30

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Posted 07 December 2007 - 03:02 PM

Any new BHO's or Toolbars added lately?



No new bho or toolbar's :thumbsup:
god my head hurts.
if you don't ask ,you don't know



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#4 boopme

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Posted 07 December 2007 - 04:48 PM

Any malware found with the SUPER A scan?
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#5 usasma

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Posted 07 December 2007 - 04:49 PM

svchost.exe is a process that runs other processes - so there's likely to be a number of programs running under that instance of svchost.exe.
To add to the confusion, there's several of them running on the PC - so you'll have to figure out which one it is. The "easiest" way is to open up Task Manager, click on the Processes tab, click on the View menu item, select "Select columns" and then put a checkmark in the PID box.

This'll reveal the Process Identifier for each of the processes. Then, when this process dies, it'll disappear from the Task Manager's Processes tab.

Equipped with this number you can use this free utility to see what's running underneath that particular svchost.exe process (just hover your mouse over it and it'll tell you what is there): http://www.microsoft.com/technet/sysintern...ssExplorer.mspx

Armed with the name of the process we can troubleshoot that - but you may want to try some free, online scans to rule out malware:
http://safety.live.com
http://housecall.trendmicro.com
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#6 mz30

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Posted 08 December 2007 - 07:49 AM

Hi guy's
Thnk's for the replie's.
there is no malwre found on system,also apparently there are three of these message's so three diffrent error's or the same one ?and they all occur before log in,so i am not sure if they will show in taskmanager.
thanks :thumbsup:
god my head hurts.
if you don't ask ,you don't know



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#7 hamluis

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Posted 08 December 2007 - 10:26 AM

I guess that I would ask...what program was open/in use by the user...when the errors popped up?

No necessary correlation, but it's a possibility.

Louis




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