Posted 06 December 2007 - 04:15 PM
Yesterday I restarted my computer and up popped a balloon that said there are files waiting to be written to a CD. I clicked on it and a window popped up showing some music files in a folder. I tried to cancel it, but it wouldn't let me. It was determined to write these files. Eventually I tried to write the files to a blank cd, but it didn't work either. I figured that would make the problem go away. Then, the computer started to try to initialize some sort of program, but couldn't, and asked me to insert the appropriate disk, which I didn't have, and when I tried to cancel that, I got this alert "windows installer" and it said "preparing to install", and the only option is a button which says "cancel". When I press cancel, instead of cancelling it gives yet another window titled "Microsoft .NET Framework", one of those ones with the BIG RED X, and it says "An unhandled exception has occurred in a component in your application. Click continue and application will ignore this error and attempt to continue." Then it says "Object reference not set to an instance of an object". The only options are to click the x in the upper right hand corner, which does not make it go away, or a button marked "continue", which doesn't work. There is another button marked "Details", with copious amounts of computer info when selected. I cannot restart or shut down the computer via selcting shut down/restart, the only way I can do it is manually by hitting the restart buutton or the on-off button; when the computer restarts, normally it would seem, eventually all this stuff comes back. This is very frustrating, as we just need this to go away, windows can be so mindbogglingly frustrating to non-computer experts, such as myself. I hope someone can help me, we don't know what the heck to do.