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Xp Pro/home And Dell


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#1 Old_lady

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Posted 05 December 2007 - 08:24 PM



I ordered a Dell complete package because I needed XP Pro for work. But the sales rep wrote down XP Home. The big problem is I asked for French (never again) and impossible to find a French upgrade in North America.

I found and bought the complete XP Pro in English, and was ready to try and install it when I was reminded that I'll loose the guarantee if I change something in the system.

As I chose only a 1 year guarantee, I wonder if it's a big thing to loose it. :flowers:

Another Question : Should I format the wole hard disk and start anew with my XP Pro CD? I'm not sure if it will run by itself if there's no system left in the computer :thumbsup: ....), or if should try and make a new partition on C:/ to install it there. The remaining space on hard disk seems just about sufficient...

What do you suggest?

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#2 hamluis

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Posted 05 December 2007 - 08:36 PM

Well...I never worry about guarantees/warranties on hardware...and I don't buy whole systems.

My question is...have you talked to anyone at Dell about what happened and what you'd like to do?

I have never interpreted changing the O/S as a "change", since I thought that such warnings only applied to people like me who like to open the system and fool around with components.

I suggest you talk to someone at Dell, first and foremost.

Let's understand something...there is only one C: partition on any system. No such thing as creating "another."

You can dual-boot operating systems, but only one of those will be on C:, while the others will have different drive letters.

As to your question...does it make sense to have an operating system installed that you don't want, don't use, and don't need? If not, why even consider dual-booting?

IMO, there are very few things that go wrong with a computer system...where correction requires "support" from a box-maker. Between forums and the various informational items available at Microsoft and other websites, it's all there waiting to be read, understood, and executed.

And when all else fails with a problem, a clean install manages to solve any O/S situations :flowers:.

My two cents :thumbsup:.

Louis

#3 Old_lady

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Posted 05 December 2007 - 08:57 PM

Thanks, you're so reassuring!

so should I format the hard disk then insert my XP Pro CD?

Will the CD drive autorun with that CD in it?

BTW, I've been speaking with Dell for the last 2 weeks....

Edited by Old_lady, 05 December 2007 - 08:58 PM.


#4 garmanma

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Posted 05 December 2007 - 10:35 PM

You have to go into the BIOS and set the first boot device to be the CD player. You should also go to Dell and download the drivers for your specific model and burn them to a CD
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#5 CTH_Tom

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Posted 06 December 2007 - 03:51 PM

And Dell isn't honoring their own return policy?
http://www1.ca.dell.com/content/topics/ref...amp;s=dhs#faq12
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#6 hamluis

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Posted 06 December 2007 - 08:43 PM

Well...clue us all in on what Dell had to say, please. Such just might be important or helpful.

Louis




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