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"file Cannot Be Scanned"


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5 replies to this topic

#1 PCIlliterateGal

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Posted 04 December 2007 - 04:25 PM

Whenever I scan with the online Avast Virus Cleaner, it says most files couldn't be scanned. Is there anything I can do to fix this problem?

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#2 katana

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Posted 05 December 2007 - 08:00 AM

Are you running Avast from an Administrator or User account ?
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#3 PCIlliterateGal

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Posted 05 December 2007 - 09:26 AM

Ummm..I'm not sure. I just clicked the link for it to scan my computer.

#4 katana

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Posted 05 December 2007 - 10:19 AM

Do you use XP or Vista ?
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#5 PCIlliterateGal

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Posted 05 December 2007 - 04:55 PM

XP

#6 katana

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Posted 05 December 2007 - 05:20 PM

Click Start >> Control Panel >> User Accounts

Look for your user name, it will say either " computer administrator" or "Limited account"

If you are running as administrator, how many files is Avast unable to scan ?

If you are running as Limited account, you should run Avast as administrator
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