I have a desktop running XP that I can't get on to the internet with. It dials up and seems to connect but then it comes up with the error 720.
I have called my ISP for tech support many many many times and generally get a different answer each time. I've tried all their recommendations to no avail. The latest advice is that it is only a minor problem but I will need to reformat the hard drive to fix it. So, do you think this is the answer - reformatting?
If so, these are the steps I've taken so far.....
1. The computer has 2 hard drives so I have used XP backup wizard to backup all existing files to the other (previously unused) hard drive. Is this ok? I was thinking I'll be able to restore this backup back after the reformat or, does this hard drive get formatted as well? Or can I specify during the reformatting procedure that only the one drive is to be formatted?
2. I have a set of 3 recovery CD's for Windows XP that came with the computer. How do I go about doing this? Are these recovery discs all that I need?