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Major Malware Security Toolbar 7.1, Control Panel Gone, And Yellow Triangle Flashing!


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4 replies to this topic

#1 jasonklein

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Posted 03 December 2007 - 02:56 PM

Hi - hoping for some expert help.... I have a serious combination of malware on my HP laptop running Windows XP professional... Sysmptons include:
1. Yellow Triangle in bottom right taskbar with a black exclamation point... it cycles through several white balloon warnings.... "system performance monitor warning" and various other warnings listing names of viruses I have contracted "PSW-x-Vir trojan" "spy.win32@mxand others....

Also have a toolbar below internet address line in Explorer.... that says "Security Toolbar 7.1" and two ICONS on my desktop that keep coming back - one a blue shield and the other a green shield...

Initially, my control panel was missing - but I ran Adaware SE, Superantispyware and Smitfraud... as well as changed the registry key for "no control panel" and was able to get my control panel back and renove a directory called "yazzle" - which at least has not come back....

Getting a ton of popup... plus the white balloon windows about every 30 seconds.... Here is my HIJACKTHIS LOG:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:10:40 PM, on 12/3/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\OfficeScan Client\ofcdog.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Trend Micro\OfficeScan Client\RAUAgent.exe
C:\Program Files\Pointsec\P95tray.exe
C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCM3.exe
C:\Program Files\PKWARE\PKZIPM\8.00.0018\PKTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Winkflash\HiJackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.compaq.com/2q00cpt/0409/kb2.asp
O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\uvztljwy.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RemoteAgent] C:\Program Files\Trend Micro\OfficeScan Client\RAUAgent.exe
O4 - HKLM\..\Run: [Protect Tray] "C:\Program Files\Pointsec\P95tray.exe"
O4 - HKLM\..\Run: [EasySync Pro - LtNts4] C:\Program Files\Common Files\XCPCSync\Translators\LtNts4\NtsAgent.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [Watcher-WatchDog] C:\WINDOWS\System32\Wnex7DO.exe
O4 - HKLM\..\Run: [SprintPort] "C:\Program Files\Sprint\PCS Connection Manager\SprintPort\SprintPortA.exe"
O4 - HKLM\..\Run: [winshow] "C:\WINDOWS\winshow.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [EasySync Pro] C:\Program Files\Common Files\XCPCMenu.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [515bcf3e] rundll32.exe "C:\WINDOWS\System32\nonyiind.dll",b
O4 - HKCU\..\Run: [HP Mobile Printing] C:\Program Files\Hewlett-Packard\HP Mobile Printing\HPBMOBIL.EXE
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: SecureZIP Attachments Status.lnk = C:\Program Files\PKWARE\PKZIPM\8.00.0018\PKTray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O14 - IERESET.INF: START_PAGE_URL=http://home.citistreetcentral.org/
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.citistreet.org
O17 - HKLM\Software\..\Telephony: DomainName = corp.citistreet.org
O17 - HKLM\System\CCS\Services\Tcpip\..\{B3847251-E2A6-4F16-89FD-9B41BC879ACB}: NameServer = 68.28.122.93 68.28.114.91
O17 - HKLM\System\CCS\Services\Tcpip\..\{EB7C72AD-2CBF-44D9-A722-24F680525887}: Domain = corp.citistreet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.citistreet.org
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = corp.citistreet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.citistreet.org
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = corp.citistreet.org
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = corp.citistreet.org
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: SearchList = corp.citistreet.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = corp.citistreet.org
O20 - AppInit_DLLs: c:\windows\system32\ldcore.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe (file missing)
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\System32\lapmtnlh.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: Oracle816_HomeClientCache - Unknown owner - C:\OraNT816\BIN\ONRSD.EXE
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Pointsec - Unknown owner - C:\WINDOWS\System32\PROT_SRV.EXE (file missing)
O23 - Service: Pointsec update agent (Pointsec_agent) - Unknown owner - C:\WINDOWS\System32\pagents.exe (file missing)
O23 - Service: Pointsec service start (Pointsec_start) - Unknown owner - C:\WINDOWS\System32\PSTARTSR.EXE (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: OfficeScanNT Listener (tmlisten) - Unknown owner - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe

--
End of file - 7086 bytes

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#2 SNOWHITE

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Posted 03 December 2007 - 07:04 PM

Hello jasonklein and welcome to BC :thumbsup:

My name is SNOWHITE and I will be helping you with your Malware problem.

There is a backdoor trojan detected on your system Troj/VB-DXP. This gives hackers full access to everything stored on the computer!

I recommend these actions:

1) use a known secure computer to change all of your online passwords
2) contact your bank and credit card company for possible unauthorized transactions

More info can be found here:


How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?


Should you have any questions, please feel free to ask.

PLEASE READ THIS POST COMPLETELY, IT MAY MAKE IT EASIER FOR YOU IF YOU COPY AND PASTE THIS POST INTO A NEW TEXT DOCUMENT OR PRINT IT FOR REFERENCE LATER



Please follow the steps below exactly in the order they are written:

Step #1

Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Step #2

Download SDFix and save it to your Desktop.

Double click SDFix.exe and it will extract the files to %systemdrive%
(Drive that contains the Windows Directory, typically C:\SDFix)

Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log
Step #3

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.
What DSS will do:
  • create a new System Restore point in Windows XP and Vista.
  • clean your Temporary Files, Downloaded Program Files, and Internet Cache Files, and also empty the Recycle Bin on all drives.
  • check some important areas of your system and produce a report for your analyst to review. DSS automatically runs HijackThis for you, but it will also install and place a shortcut to HijackThis on your desktop if you do not already have HijackThis installed.
Note: If you don't have HijackThis installed on your computer, dss will prompt you to download and install it for you, please allow this to happen !

In your next post please include the following reports:
  • VundoFix report
  • SDFix report
  • dss scan reports main.txt and extra.txt
Let me know how the things went.

Regards,
SNOWHITE
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#3 jasonklein

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Posted 05 December 2007 - 03:50 PM

Hi - Thanks for the help.... A couple of follow up questions...

When i run Vundo... I get a lot of popup windows from th Spybot I was running... asking me to allow or deny registry edits.... sould just be coincidental registry edits caused by the virus, or could be Vundofix? Should I delete spybot and then try?

How long should these scans take? Hours? Thanks...
JK

#4 SNOWHITE

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Posted 05 December 2007 - 10:22 PM

Hi - Thanks for the help.... A couple of follow up questions...

When i run Vundo... I get a lot of popup windows from th Spybot I was running... asking me to allow or deny registry edits.... sould just be coincidental registry edits caused by the virus, or could be Vundofix? Should I delete spybot and then try?

How long should these scans take? Hours? Thanks...
JK



Hello jasonklein, see the link below for details on how to [/b] temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with some of the programs we are using, or remove some of its embedded files which may cause "unpredictable results".

http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

Then follow the steps from my previous post.

All scans last differently, cant say exactly how long but between 10 -20 minutes for a scan, depending on how many infections you have and on your system specifications.

Please post back with the requested reports.

Regards,
SNOWHITE
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#5 SNOWHITE

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Posted 12 December 2007 - 08:17 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

Thank you :thumbsup:
SNOWHITE
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