For some reason my CPU usage gets eaten up randomly for a few minutes by HelpSvc.exe
. I have XP Home SP2 (and will have the same on my replacement laptop -- so I assume the same issue will come up on there). I do not have Windows Automatic Updates turned on and I am not downloading updates at the time. It was happening every week or so, but it's happened the last two days in a row. I've seen that other people also have the same problem.
The Helpsrv.exe file is located here:C:\WINDOWS\pchealth\helpctr\binaries
When I open Services and check properties for the Help and Support service, for helpsrv.exe it says:
Path to executable:C:\WINDOWS\System32\svchost.exe -k netsvcs
Please note that I have run Ad-Aware, AVG Free A/V, AVG Anti-spyware Free, and SpyBot S&D (orig. version) -- and have never had anything show up bad. 1.
Is this just a glitch?2.
And can I just set the Help and Support service to "manual" instead of "automatic" to stop this from happening? 3.
Will doing so cause me any other problems or issues? Will if have an effect on when I do manual Windows Updates or anything like that?
My stats: Windows XP Home SP2; Firefox 3.0.14 w/ Ad-Block Plus; IE 6.0 (used only for monthly Windows Critical Updates); ZoneAlarm 6.1.744.001 Free; AVG 8.5 A/V Free; SuperAntispyware Free 4.28.1010