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Problem With Windows Explorer


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4 replies to this topic

#1 chris3

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Posted 03 December 2007 - 11:26 AM

Everytime i go to shut down Windows Explorer it says i have a problem and needs to shut down. It has been doing it for the last few days.

can you help me please

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#2 jgweed

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Posted 03 December 2007 - 01:46 PM

Can you provide the exact error message you are getting?
Have you scanned your hard drive with your Anti-virus and a couple of anti-spyware applications? What were the results?
When was the last time you had Windows run a check disk?

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#3 boopme

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Posted 03 December 2007 - 02:01 PM

When did you last scan and did you use Safe Mode? [url="http://"%20http://www.bleepingcomputer.com/tutorials/...al61.html"[/url]" target="_blank">How to start Windows in Safe Mode
If XP system then:
One place to check would be to go to the event viewer,see..How to view and manage event logs in Event Viewer in Windows XP
Items marked with a Red 'X' are the info you should post back.



Edit: removed similar questions

Edited by boopme, 03 December 2007 - 02:04 PM.

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#4 chris3

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Posted 05 December 2007 - 12:46 PM

the exact message is Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

i did a disk check about 4 days ago and done anti-virus checks

#5 quietman7

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Posted 05 December 2007 - 01:09 PM

If you do a Google search, you will find a lot of similar reports about this issue with various causes and possible solutions. What works for one person may not work for another.

Try some of the suggestions in You receive a "Microsoft Internet Explorer has encountered a problem and needs to close error message.
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