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Error Cleaner, Privacy Protector, Spyware And Malware Protection. Need Help Removing Please!


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#1 sharkboy88

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Posted 02 December 2007 - 01:44 PM

hi, i have Error Cleaner, Privacy Protector, Spyware And Malware Protection icons on my desktop, and in my favorites under documents and settings. i get spammed with a bunch of fake anti-virus popups now, and i don't know how to get rid of them. system restore doesn't work, and my anti-virus/anti-spyware can't get rid of them. please help

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#2 buddy215

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Posted 02 December 2007 - 01:49 PM

See info in link below for using Smitfraudfix unless you have Vista.
http://www.bleepingcomputer.com/forums/t/98801/how-to-remove-privacy-protector-or-privacyprotector-removal-instructions/

Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Post back for further instructions after doing the above.
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#3 quietman7

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Posted 02 December 2007 - 04:04 PM

Also, download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover and follow the prompts.
  • During installation an icon will automatically be created on your Desktop.
  • If the program does not open after installation, double-click on the RogueRemover icon to launch.
  • Select "Check for Updates" and click Download if any are found.
  • Wait for the updates to finish downloading, then Close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • If nothing is found, exit RogueRemover.
  • If RogueRemover finds something, it will present a list of detected items.
  • Click "Remove selected", then Yes at the prompt.
  • Wait for the removal to complete and then close RogueRemover.
If using Windows Vista, be sure to Run As Administrator.
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