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Nt Backup

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#1 jdchetson


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Posted 02 December 2007 - 10:55 AM

System- Dell Dimension 2300 P4 2ghz, XP home SP2,250gb Seagate HD, 1gb ram, Epson printer, wired to the internet thru a Netgear router, Ximeta 120gb NDAS NetDisk.

When I try to run NT backup I get the BSOD that has the following on it....... BAD_POOL_HEADER and then below that the same stop error........
STOP 0x00000019 (0x00000020,0xE3841978,0xE3841998,0x0c040201)

And then it proceeds to dump the memory to disc.

Same numbers each time.
I haven't added anything to this computer other than the new 250gb hd but the prob was there before with the old 40gb hd.
Anyone have an idea? :flowers:

JD :thumbsup:

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#2 hamluis



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Posted 02 December 2007 - 12:30 PM

Looks like a driver problem...of course, the hard part is figuring out which driver and what to do :thumbsup:.

Of course, your AV, music, video, etc. programs all have drivers...along with your hardware components.

If it were me, I would do a test backup minus the NDAS device and see what happens.

And I would check Event Viewer for clues. Errors are what I would be looking for, either on the Systems tab or the Application tab.


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#3 usasma


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Posted 02 December 2007 - 04:16 PM

Search your hard drive for files ending in .dmp. Once you find them, go to this link and follow the instructions on analysing a dump file. Post the results here and we'll have a go at trying to isolate the particular driver. http://forums.majorgeeks.com/showthread.php?t=35246

BTW - this error can also be caused by hard disk issues (both the physical drive and the file structure) along with some routers. Theoretically it could also be a problem with your memory.

As such, I'd recommend running chkdsk /f /r from the command prompt - it'll ask you if you want to do it on the next reboot. Select "Y" for yes and then reboot.

Download a diagnostic from the hard drive manufacturer's website in order to test the physical drive.

Download this free tool to check your memory: http://www.memtest86.com/

And try this link to analyze your internet connection (requires Internet Explorer): http://www.microsoft.com/windows/using/too...gd/default.mspx

I don't know if it'll get the appropriate info from your router - but it's worth a try.
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#4 jdchetson

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Posted 02 December 2007 - 05:15 PM

Thanks for the response! I'll try the suggestions and let you know how I make out!

JD :thumbsup:

#5 tos226



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Posted 02 December 2007 - 09:34 PM

I'd hit what usasma suggested first

Download this free tool to check your memory: http://www.memtest86.com/

Let it run overnight. But if in the first few minutes you see red error display you can quit right there. Just calculate which memory segment it is if you have more than 1 sticks.

Any problem with trying to use Winzip then unzip a very large directory, such as 1/2 gig or so? The CRC error will indicate memory problems as well.

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