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Error Message And No Start Up


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#1 IndyV8

IndyV8

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Posted 30 November 2007 - 01:23 PM

When I start my windows ME computer I get a blue screen with a message that is "While initializing device SAVRT" " Windows protection error. You need to restart your computer. System failed."

When I restart my computer it starts with a black and white screen that gives me choices to start in safe mode and normal. The only choice that does anything is safe mode. When I click on safe mode the 'help' window comes up.

I found in the archives that I should delete the Symantec Norton program. When I try to delete the norton program I get a message that says I have to do this task in 'normal' mode -

I've also tried to delete the norton in the startup list however it won't do that either.
HELP,
Jim

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#2 garmanma

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Posted 30 November 2007 - 01:41 PM

Welcome to BC
Not sure if this will work, it depends what version you have
Norton Removal Tool
If not, here's a fix for your error. Note it says you may have to run it more than once
http://service1.symantec.com
Explanation of your problem
http://www.annoyances.org
Mark
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why won't my laptop work?

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