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Jaymyka.wen9.com Is Still In My Title Bars!


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1 reply to this topic

#1 rixmaestro

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Posted 30 November 2007 - 08:23 AM

Hi. My internet explorer's title bar still contains the jaymyka.wen9.com thing. I've already deleted the autorun.inf and jay.exe in C: and the mveo.exe in C:\windows\system32, but STILL, the jaymyka.wen9.com is there. I am always checking if jay.exe and mveo.exe are in the processes tab of the task manager, but they were not there. What should I do?

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#2 quietman7

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Posted 30 November 2007 - 08:36 AM

Welcome to BC rixmaestro

I'm not sure how you deleted the related malware files, but lets double check.

Please insert your flash drives before we begin!

Reboot your computer in "Safe Mode" or "Safe Mode With Command Prompt" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode With Command Prompt".

Go to Start > Run and type: cmd
  • press Ok.
  • At the command prompt, type in your primay drive location, usually C:
  • You may need to change the directory. If so type: cd \
  • Hit Enter.
  • Type: attrib -s -h -r -a autorun.inf
  • Hit Enter.
  • Type: dir
  • Hit Enter. This will allow you to see and confirm the Autorun files.
  • Type: del autorun.inf
  • Hit Enter.
  • Repeat the above commands for each drive on your computer.
Now search for and remove jay.exe, mveo.exe if present
  • At the command prompt, type in your primay drive location, usually C:
  • Hit Enter.
  • Type: attrib -s -h -r -a jay.exe
  • Hit Enter.
  • Type: dir /s jay.exe
  • Hit Enter.
  • If the file is present, type: del jay.exe
  • Hit Enter.
  • Repeat the above commands for each drive on your computer.
  • Now type: attrib -s -h -r -a mveo.exe
  • Hit Enter.
  • Type: dir /s mveo.exe
  • Hit Enter.
  • If the file is present, type: del mveo.exe
  • Hit Enter.
  • Repeat the above commands for each drive on your computer.
  • Exit the command prompt and reboot normally.
When done remove any Startup RUN values by downloading and using Autoruns.

Then download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Click Close to exit the program.

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