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Computer Went Bye Bye.


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6 replies to this topic

#1 vVcLuTcHVv

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Posted 29 November 2007 - 09:29 PM

so, i can turn on my computer just fine, but after the windows xp loading screen, everything goes black and the computer restarts on its own from the beginning. please inform me if you need any more information at all.

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#2 Andrew

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Posted 29 November 2007 - 11:46 PM

Hi, vVcLuTcHVv, welcome to BC! :thumbsup:


It sounds like Windows is crashing and then automatically restarting (which is the default bahavior). What you'll need to do is disable the automatic restart so that you can copy down the information about the crash (so that we can diagnose the problem).

Here's how you can change the restart setting:
  • Restart your computer.
  • When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
  • Select the option for Disable Automatic Restart on System Failure using the arrow keys.
  • Then press enter on your keyboard to continue booting.
  • When/if Windows crashes, you will be presented with a blue screen with white text on it. Copy down all the info on that screen and post it back here.


#3 vVcLuTcHVv

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Posted 02 December 2007 - 01:11 AM

[*]Select the option for Disable Automatic Restart on System Failure using the arrow keys.


i cant seem to find that option in the windows advanced options menu.

=/

#4 Andrew

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Posted 02 December 2007 - 01:44 AM

Hmmm... what do you see?

#5 vVcLuTcHVv

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Posted 02 December 2007 - 06:56 PM

I'll try to replicate it here.

Windows Advanced Options Menu
Please select an option:

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode

Start Windows Normally
Reboot
Return to OS Choices Menu

Use the up and down arrow keys to move the highlight to your choice.


There. By the way, I have already attempted to run startup with every single option available in that menu.

#6 aliciajames

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Posted 03 December 2007 - 06:58 AM

Simple, you need to reinstall the Windows.

#7 Budapest

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Posted 03 December 2007 - 07:19 AM

Before you take the drastic step of reinstalling Windows there are several other things you can try:

10 things you can do when Windows XP won't boot
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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