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Problem Ripping/reading Cds


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#1 soswoonworthy

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Posted 28 November 2007 - 05:06 PM

Hello all!
So, lately I've been having some troubles getting my drive to rip CDs onto itunes. Once I put the CD in, it takes a while for the stupid thing to even recognize that I've put a CD in the drive. Once it finally does and opens onto itunes, the actual ripping always ends in error. It can't even make it through the first song without coming to a complete stop. At this point, if I eject it, it obviously doesn't work, and if I leave it in for a longer period of time, it "rips" all the songs - 759 minutes each - and then when I try to actually play them it clearly doesn't work. From there, if I reinsert the CD, or put in any other CD for that matter, the computer can't even recognize that there's a disc in the drive at all. I've tried the whole process several times, restarted several times over several days. It's beginning to drive me insane.
I'm not sure what sort of information you'd need to be able to help me.. as I'm somewhat computer illiterate. But anything else you might need.. I would greatly appreciate any and all help. Not only do I need the darn thing for music, but I also need it to back up some files for school, so it's actually somewhat important!
Thanks so much in advance.

Edited by soswoonworthy, 28 November 2007 - 05:07 PM.


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#2 RknRusty

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Posted 28 November 2007 - 06:27 PM

By "RIP," do you mean you just want to play a CD? What happens when you use Windows Media Player, Real Player, or Winamp, etc?

I put a CD in my drive, then navigated to it in explorer, selected a song, right clicked, and chose Open With... Itunes. It worked that way, but there's no need to use Itunes to play your CDs.

When you buy a song from Itunes, you can RIP it from the Itunes format, called m4p, onto a CD. There, it will have been converted (RIPed) into a cda file, which will play on any CD player, or computer.

Is this helpful?

#3 soswoonworthy

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Posted 28 November 2007 - 06:32 PM

Well, by "rip" I mean just transferring the music from the CD that I purchased onto itunes, and then afterwards I sync my ipod. They're not being burned onto CDs or anything. When I put the CD in, itunes will recognize it and begin to transfer it onto the computer, but then it never ends up working.
Hopefully I actually explained that clearly, ha..

#4 hamluis

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Posted 28 November 2007 - 07:05 PM

Forget iTunes for a moment.

Can you actually read, play, and rip from a CD using any other program?

Louis

#5 soswoonworthy

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Posted 28 November 2007 - 08:00 PM

No. When I put the CD in, the computer basically just doesn't respond. There are a couple of clicks in the CD drive, and that's that. Not only for audio CDs, but I also checked a game, and it doesn't load. And it wouldn't back up files onto a CD the last time I tried either.

#6 DaChew

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Posted 28 November 2007 - 08:16 PM

1. your drive may be dying

or



2. Itunes and something like sonic or another program pretending to be a burning program may have hosed your system bus that reads and writes to the drive


http://www.bustrace.com/products/devfilter.htm

this program will show the filter drivers that are installed on your computer, if there are any "extra" ones which are in conflict or corrupt it may be necessary to remove them from the registry and reinstall your applications that use them
Chewy

No. Try not. Do... or do not. There is no try.

#7 soswoonworthy

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Posted 28 November 2007 - 08:38 PM

All right. Ran the program.

For Disk Drives:

----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: PartMgr
Device Object: ST340016A
Lower Filter Drivers: No Lower Filter Drivers specified for this device

Driver Name: partmgr.sys
File Location: c:\windows\system32\drivers
File Description: Partition Manager
File Version: 5.1.2600.0 (XPClient.010817-1148) [5.1.2600.0]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.0 [5.1.2600.0]
Company Name: Microsoft Corporation



For CD/DVD Devices:

----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: GEARAspiWDM
Upper Class Filter: NTIDrvr
Upper Device Filter: redbook
Device Object: HL-DT-ST DVD-RW_GSA-H41N
Lower Class Filter: PxHelp20
Lower Device Filter: imapi

Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CD/DVD Class Filter Driver
File Version: 2.0.6.1 [2.0.6.1]
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.

Driver Name: ntidrvr.sys
File Location: c:\windows\system32\drivers
File Description: NTI CD-ROM Filter Driver
File Version: 1, 0, 0, 4 [1.0.0.4]
Product Name:
Product Version: 1, 0, 0, 4 [1.0.0.4]
Company Name: NewTech Infosystems, Inc.

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

Driver Name: pxhelp20.sys
File Location: c:\windows\system32\drivers
File Description: Px Engine Device Driver for Windows 2000/XP
File Version: 3.00.42a [3.0.42.0]
Product Name: PxHelp20
Product Version: [2.0.0.0]
Company Name: Sonic Solutions

Driver Name: imapi.sys
File Location: c:\windows\system32\drivers
File Description: IMAPI Kernel Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation



I'm mostly clueless about what to do from here. Any visible problems? (Thanks for the help so far, though!)

#8 RknRusty

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Posted 28 November 2007 - 08:42 PM

No. When I put the CD in, the computer basically just doesn't respond. There are a couple of clicks in the CD drive, and that's that. Not only for audio CDs, but I also checked a game, and it doesn't load. And it wouldn't back up files onto a CD the last time I tried either.

After you put the CD in, did you open Windows Explorer and click on the CD drive and try to play any songs?

#9 soswoonworthy

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Posted 28 November 2007 - 09:02 PM

Yes - the CD does not appear when you navigate to the CD drive on the explorer. It is as if the CD is not in at all.

#10 DaChew

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Posted 28 November 2007 - 09:47 PM

http://support.microsoft.com/?scid=kb%3Ben...p;x=12&y=13

the guided help for deleting the filter drivers is pretty safe, haven't lost a client yet

trying the drive in another computer or trying another drive in this computer would be the alternative

well done on the bustrace

imapi and redbook are the only safe filters

Edited by DaChew, 28 November 2007 - 09:48 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#11 DaChew

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Posted 28 November 2007 - 09:50 PM

since you have a dvd burner you might try imgburn, it has a tool for removing filters and is a good burning app

the new version supports burning audio cd's, unfortunately it's not gone gold yet
Chewy

No. Try not. Do... or do not. There is no try.

#12 soswoonworthy

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Posted 29 November 2007 - 02:25 AM

Okay. I followed the instructions given and then reinstalled itunes. Ran the bustrace thing again and this is what I got:

----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: GEARAspiWDM
Upper Device Filter: redbook
Device Object: HL-DT-ST DVD-RW_GSA-H41N
Lower Device Filter: imapi

Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CD/DVD Class Filter Driver
File Version: 2.0.6.1 [2.0.6.1]
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

Driver Name: imapi.sys
File Location: c:\windows\system32\drivers
File Description: IMAPI Kernel Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation





----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: PartMgr
Device Object: ST340016A
Lower Filter Drivers: No Lower Filter Drivers specified for this device

Driver Name: partmgr.sys
File Location: c:\windows\system32\drivers
File Description: Partition Manager
File Version: 5.1.2600.0 (XPClient.010817-1148) [5.1.2600.0]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.0 [5.1.2600.0]
Company Name: Microsoft Corporation



Does everything look okay now?

#13 ^MavericK!

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Posted 29 November 2007 - 05:06 AM

I agree with DaChew, sound like upper and lower filters are present in the registry.

I think following this instructions will fix the issues you are experiencing, as DaChew stated. :thumbsup:

Step 1: Start Registry Editor
Click Start, click Run, type regedit, and then click OK. Registry Editor starts.
Step 2: Delete the UpperFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:
Are you sure you want to delete this value?
The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step.
Step 3: Delete the LowerFilters registry entry
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
2. Expand SYSTEM, and then expand CurrentControlSet.
3. Expand Control, and then expand Class.
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak.
6. On the Edit menu, click Delete.
7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:
Are you sure you want to delete this value?
The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.
8. Exit Registry Editor.


Usually if this is not the case and this type of things are experienced with all the CD's you insert, your CDROM just died.



Mav

#14 DaChew

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Posted 29 November 2007 - 08:40 AM

Driver Name: gearaspiwdm.sys
File Location: c:\windows\system32\drivers
File Description: CD/DVD Class Filter Driver
File Version: 2.0.6.1 [2.0.6.1]
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.


you missed one, a bad boy, related to sonic/roxio(poxio)


sorry missed this

then reinstalled itunes


you have to remove the filters then reboot for the new registry to load then see if your drive starts reading disks

when you reload itunes make sure it's the latest version not some older one that came on cd or old download

Edited by DaChew, 29 November 2007 - 08:53 AM.

Chewy

No. Try not. Do... or do not. There is no try.

#15 soswoonworthy

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Posted 29 November 2007 - 10:09 AM

So, I followed all of the instructions.. and I guess my drive has just died. All I have when I run the bustrace is:



----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Class Filter: PartMgr
Device Object: ST340016A
Lower Filter Drivers: No Lower Filter Drivers specified for this device

Driver Name: partmgr.sys
File Location: c:\windows\system32\drivers
File Description: Partition Manager
File Version: 5.1.2600.0 (XPClient.010817-1148) [5.1.2600.0]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.0 [5.1.2600.0]
Company Name: Microsoft Corporation




----------------------------------------------------
Filter Driver Load Order http://www.bustrace.com
----------------------------------------------------

Upper Device Filter: redbook
Device Object: HL-DT-ST DVD-RW_GSA-H41N
Lower Device Filter: imapi

Driver Name: redbook.sys
File Location: c:\windows\system32\drivers
File Description: Redbook Audio Filter Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation

Driver Name: imapi.sys
File Location: c:\windows\system32\drivers
File Description: IMAPI Kernel Driver
File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) [5.1.2600.2180]
Product Name: Microsoft® Windows® Operating System
Product Version: 5.1.2600.2180 [5.1.2600.2180]
Company Name: Microsoft Corporation



And I still can't load any discs. So.. back to the shop? Haha.




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