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#1 datboy187

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Posted 28 November 2007 - 01:33 AM

I have read many posts on this same subject but I noticed they all had individual solutions. My problem is the popups cause Internet Explorer and Firefox to close suddenly when certain websites are clicked. This is my first post on this forum so I have no idea what I am supposed to do. I have seen other people create a hijack log but I have no idea what that is or how to do it. Can anyone help me? :thumbsup:

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#2 buddy215

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Posted 28 November 2007 - 07:00 AM

Remove temporary files, logs, cookies, etc. by using Ccleaner. Do not use "Advanced Settings" or the "Issues" button. Use only the default settings. http://www.ccleaner.com/ During install you will be offered the Yahoo Toolbar. UNcheck if not wanted.

Use the Vundofix tool in the link below.
http://vundofix.atribune.org/

Install Super Antispyware free. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

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Post a Hijack This Log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post a log in this forum. http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

How to Start Windows in Safe Mode:
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Edited by buddy215, 28 November 2007 - 07:54 AM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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