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Update2.outerinfo.com And Other Infections

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#1 ehlersmt


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Posted 27 November 2007 - 06:52 PM

I keep getting a notification from Zone Alarm Pro that an application is trying to access the internet. Thing is, there is no application name listed. It's just blank. Occassionally I get a red security alert from ZA that says the application is trying to access dwwin.exe. On one of the lesser security alerts, I accidently hit allow and I was immediately informed that Spy Site Blocking blocked access to update2.outerinfo.com. I also found a shortcut on my desktop to http://ad.outerinfoads.com/reficonn?bid=19...mp;fid=99001552.

Additionally, when I run webroot system analyzer (which bestbuy put on my computer) it locates:

Adware - (2)

internet speed monitor

Adware Cookies - (4)

tribalfusion cookie
go.com cookie
adlegend cookie
tacoda cookie

I have researched and run several other cleansing programs but every time I run the Webroot program, the same instances show up. I've also run a HiJackThis log, but I'm not sure if it's appropriate to attach it yet. I've also seen the other thread on this same program/site (update2.outerinfo.com) but I wasn't sure if I should follow those steps or if I need specific instructions.

I would appreciate any help possible in cleaning up my machine.

Edited by ehlersmt, 27 November 2007 - 09:43 PM.

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#2 buddy215


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Posted 27 November 2007 - 07:53 PM

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 ehlersmt

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Posted 27 November 2007 - 09:38 PM

Thanks for information. Unfortunately, I wasn't able to download the Outerinfo uninstaller. I got an error message that my Security Setting don't allow me to download this file.

#4 quietman7


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Posted 27 November 2007 - 10:36 PM

Make sure your downloading the file while logged into the "Administrator Account" or an "account with administrator privileges".

In the menu at the top of Internet Exlporer go to "Tools" > "Internet Options" > "Security" tab, click "Internet Zone", then click the "Custom level" button. Look under "Downloads" and check to see if "File Download" is Enabled? If not, enable it and click the "OK" button.

Depending on your browser security settings, you may receive an alert under the top menu Information Bar that says "To help protect your security, Internet Explorer blocked this site from downloading files to your computer. Click here for options..." Click on that alert and choose "Download File". The File Download dialog box will appear asking "Do you want to open or save this file?" Enter you choice.

There are a few more suggestions in these links: Download(ing) Files Troubleshooting
Downloading Files FAQs.

You can always download the Outerinfo uninstaller from another computer (family member, friend, etc) and save it to a USB stick or CD. Then you can transfer it directly to your computer where you can run the program.
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