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Cannot Open "my Computer," Explore Windows . . .


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#1 mommie_geek

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Posted 24 November 2007 - 08:53 PM

I have a laptop running Windows XP, Service Pack 2.

Background: I was looking through old backup CDs (containing Microsoft Word .doc files) and listening to mp3's on Windows Media Player. I put in a badly scratched CD that could not be read. Laptop locked up. After ten minutes of non-responsiveness, I manually powered off the computer. Ever since powering back up I have experienced the following:
  • If I double-click on My Computer it does not open. I get an hour glass, which goes away, but My Computer does not open.
  • If I right click on Start and Select "Explore," nothing happens.
  • If I put a CD in the CD drive, it spins up, but does not pop open a prompt of options for the CD.
  • Shuts down and boots up (logging in for users) very slowly.
  • Takes more than five minutes to "switch users" or to log off.
  • Windows Media Player freezes up.
This all began happening immediately after the fiasco with the scratched CD and Windows Media Player locked up (about an hour ago). I have repeatedly rebooted, etc with no change in behavior.

Any suggestions?

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#2 Budapest

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Posted 25 November 2007 - 05:06 AM

Try doing a system restore to a point before the problems started.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 hamluis

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Posted 25 November 2007 - 08:36 AM

...and anytime that you have a BSOD, hard shutdown, etc., you probably need to run chkdsk and defrag on the boot partition.

http://www.smartcomputing.com/editorial/ar...3.asp&guid=

Louis




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