Posted 24 November 2007 - 06:40 PM
I'm helping my aunt by trying to fix her computer. She has a laptop Compaq Presario V5000 with Windows XP Home.
The problem is the cursor in any given list goes through the list very fast. ...as if someone is pressing the up, down , right, or left buttons and not letting off. I can move the mouse arrow fine; however, when I go to click on "OK" or "Cancel" , for example, something is making it jump back and forth.
First thing I tried... I looked to see if the arrow buttons were stuck. On this laptop, it's hard to see. But, I think they are not stuck.
Second thing I tried... Under "Mouse Properties" I have disable the mouse on the laptop and rebooted. I now use a wireless USB mouse on it. The problem didn't go away.
I'm not sure what to do next. I can't think of it being a software issue. I had just reformatted about a week before this started happening. I want to do everything I can short of taking it apart. ...because it looks like I would have to take it apart from the bottom!!! Another clue is that it makes this horrible beeping while booting up. It wont stop until windows comes on.
I also tried to go in the bios and turn off the mouse that was before I found it in windows. I had no luck finding it. It didn't matter because in was so hard to navigate. ...it being a list and the highlight moving about at a high speed.
I sure hope I could get some help on this thing before I tear into it.
Thanks for any help. smile.gif
Update: If I press and hold the "scroll" key, everything is fine and seems to work normal.