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Can't Acces Tm And Registry + Shutdown And Run Removed


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3 replies to this topic

#1 gilesvermeire

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Posted 24 November 2007 - 12:49 PM

Hy all. I need some help on this one. I'm stuck with this problem over 4 weeks already. The problem will sound familiar to some of you I guess. Recently when I logged in on my pc. I wasn't able to acces the task manager neather the registry and startup options,... Also my shutdown and run button are removed. I looked on google for this problem and these are the steps I already took to fix it.
1. I ran some online scans in safe mode
2. I ran panda antivirus and spyware docter in safe mode
3. I downloaded the Qoofix.exe and followed instructions.
4. I tried BFU but on the end of the scan it had a runtime error and crashed.


For any other details ask me. I'm willing to do everything to get rid of this problem.
Thanx in advance

Giles

(sorry for spelling mistakes (I'm not used to speak english)

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#2 quietman7

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Posted 24 November 2007 - 07:00 PM

Have you tried using System Restore or System Restore from a command prompt in "Safe Mode" to return to a previous state before your problems began?
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#3 gilesvermeire

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Posted 25 November 2007 - 06:23 AM

So just after I posted yesterday evening I tried one more program. Combofix.exe. When my pc restarted all problems were gone.
I hadn't tried system restore yet. It probably would have worked as well. Thx for reply.

#4 quietman7

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Posted 25 November 2007 - 08:22 AM

I'm glad your problem has been resolved.

However, you should not be using Combofix unless you have been instructed to do so by a Malware Removal Expert. It is a powerful tool intended by its creator to be used under the guidance and supervision of an expert, not for private use. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. You were forutunate that this did not happen to you.

With that said, now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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