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Friend Restarting Problem


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#1 YaBoiJ09

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Posted 23 November 2007 - 08:47 PM

I have a friend who just recently dropped his labtop. If this might helpful it is a Toshiba that runs Windows XP. Well When he dropped it he restarted and the screen was dark. He tried to brighten it up would it wouldn't do anything. Now his computer constantly restarts at the startup screen. He tried to go into safe mode ,but it just restarts. The only thing he can do now is press go to boot menu and system utilities. Other than that is useless.

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#2 oldf@rt

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Posted 23 November 2007 - 08:51 PM

The shock of the drop ruined the hard drive. look for a replacement from a place such as www.newegg.com. If you need any help, please give us the complete model of the notebook Example A1XX-1XXX
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#3 YaBoiJ09

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Posted 23 November 2007 - 08:59 PM

is it fixable?

#4 oldf@rt

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Posted 23 November 2007 - 09:04 PM

The hard drive is replaceable, as is the screen. you should try to adjust the screen brightness using the Fn and the increase/decrease keys (may be the F6 F7 keys or others) look for the matching color of the Fn key on the other keys.
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