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Trojan.zlob-x.a Infection


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#1 cbunnb1

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Posted 22 November 2007 - 08:23 PM

I have received this pop up every since I tried to download a video. I have scanned with Nortan and spybot and adaware and nothing has come up. I don't know what to do any more. can someone please help?

thanks

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#2 boopme

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Posted 23 November 2007 - 12:16 PM

Hello and welcome to Bleeping Computer
Please read and follw these instructions How to remove the Smitfraud / Generic Zlob / Quicknavigate / Virtual Maid

After the reboot:download,install and update. Then reboot back to Safe Mode
Scan your root drive (C:\) and quaratine all items found.

Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.) Do not run a scan just yet
Reboot in "SAFE MODE using the F8 method and launch SUPERAntispyware.
In the main screen, under "Scan for Harmful Software" click Scan your computer.
There are three scanning options. Choose "Perform Complete Scan" and click "Next".
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure they all have a checkmark next to them and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked to reboot, click "Yes".
If not, select Close to exit the program and reboot normally.


You should be clean know.. Let us know.
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#3 cbunnb1

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Posted 24 November 2007 - 10:33 PM

i followed all your steps and now my cpu is cured. thanks

#4 quietman7

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Posted 25 November 2007 - 08:34 AM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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#5 boopme

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Posted 25 November 2007 - 04:34 PM

Your welcome cbunnb1 and thanks Q7 for the follow up. :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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