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Why Is It Crashing?


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6 replies to this topic

#1 badomen111

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Posted 22 November 2007 - 07:12 PM

I need help, my computer keeps randomly (kinda) restarting..

I can make it crash by running Search and Destroy, i thought it may have been the program so i re-downloaded it but it still crashes when i run it. Also it can restart randomly running programs

I tried running a registry checker and it did have around 250 registry problems but even after fixing it, it still crashes. I also switched out the ram with some other stuff i had...

When it restarts its had some loginui.exe and winlogin.exe problems

What could it be? I'm thinking a windows reinstall is in order but is there anything else i can check?

Thanks for any help

(Running win xp pro)

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#2 garmanma

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Posted 22 November 2007 - 07:35 PM

Depending on whether or not the spelling is correct on the 2 errors, you have a virus
http://www.bleepingcomputer.com/startups/w....exe-13402.html
Please double-check and make sure of the exact spelling on the errors
Mark
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why won't my laptop work?

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#3 badomen111

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Posted 22 November 2007 - 08:45 PM

i cant make the errors come up again but in the windows event viewer there is
(X) error to do with logonui.exe and winlogon.exe

i also cant find a winlogin.exe in the system32 folder (showing hidden files)

Edited by badomen111, 22 November 2007 - 08:48 PM.


#4 garmanma

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Posted 22 November 2007 - 09:25 PM

winlogin.exe = bad
loginui.exe = bad

winlogon.exe = good
logonui.exe = good

Check in your C:\WINDOWS\system32 folder and try to find logonui.exe If this isnt present, then follow the rest of the steps.

1. Go to C:\WINDOWS

2. Click Search

3. All or part of the file name: logonui.exe

A word or phrase in the file: (leave blank)

Look in: Leave it as the folder WINDOWS

4. Click Search

5. The search should find logonui.EX_ in the folder C:\WINDOWS\i386 (hidden) COPY (not cut) this file into the C:\WINDOWS\system32 folder

6. Open Command Promt (START >> All Programs >> Accesories >> Command Promt

7. Type the following text EXACTLY (including the spaces etc.):

EXPAND c:\windows\system32\logonui.EX_ c:\windows\system32\logonui.exe

8. Close Command Promt and Restart/Shut Down your system.

Do the same for winlogon.exe
Mark
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#5 syunichi

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Posted 22 November 2007 - 10:25 PM

Hmm..try to detect what makes it crash and uninstalling the software that make it crashes as starting. If the Windows Reporting is enabled, go to start->run and type msinfo32. Under system summary window, go to software environment and go to Windows Error Reporting. Take a look and make a decision on which software makes most annoying errors. Hope it will help and good luck.

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#6 badomen111

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Posted 22 November 2007 - 11:00 PM

It finds the following:

logonui.exe
logonui.exe.manifest

in windows/sys32

i cant find the i386 folder... only hiddens are ones like $NtUninstallKB894391$ ....

#7 syunichi

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Posted 23 November 2007 - 12:10 AM

Hmm...what dont you try this:

a) Get a WinXP CD and place it to your cd rom
b. Go to START->RUN type sfc /scannow

The system will scan the OS critical files for operationing and malfunctioning ones. Hope it will help. Good luck

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