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Ultimate Cleaner/ Ultimate Defender Win Xp Sp2


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#1 Jeremy Nabors

Jeremy Nabors

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Posted 22 November 2007 - 12:18 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:14:07 PM, on 11/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\STOPzilla!\Stopzilla.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\regsvr32.exe
C:\WINDOWS\system32\regsvr32.exe
C:\Program Files\SecCenter\scprot4.exe
C:\WINDOWS\system32\Isass.exe
C:\WINDOWS\system32\gzgejchm.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O3 - Toolbar: Security Toolbar - {11A69AE4-FBED-4832-A2BF-45AF82825583} - C:\WINDOWS\system32\whlphenl.dll (file missing)
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [CatalystRegistration] "C:\Program Files\ATI\CatalystRegistration\dolce.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Thunderbird] "C:\Program Files\Mozilla Thunderbird\thunderbird.exe"
O4 - HKLM\..\Run: [uhmlgfar] rundll32.exe "C:\Program Files\uhmlgfar\orczmfgr.dll",Init
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [cjarybyp] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\cjarybyp.dll"
O4 - HKLM\..\Run: [zqxarchm] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\zqxarchm.dll"
O4 - HKLM\..\Run: [gzclarmb] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\gzclarmb.dll"
O4 - HKLM\..\Run: [yrenyrmh] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\yrenyrmh.dll"
O4 - HKLM\..\Run: [bmrgzqhu] regsvr32 /u "C:\Documents and Settings\All Users.WINDOWS\Application Data\bmrgzqhu.dll"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SC2] C:\Program Files\SecCenter\scprot4.exe
O4 - HKLM\..\Run: [Local Security Authority Service] C:\WINDOWS\system32\Isass.exe
O4 - HKLM\..\Run: [Advanced DHTML Enable] C:\WINDOWS\system32\gzgejchm.exe
O4 - HKLM\..\Run: [f09436f0] rundll32.exe "C:\WINDOWS\system32\ppddfoll.dll",b
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Cssc] "C:\WINDOWS\system32\APPATC~1\ntvdm.exe" -vt ndrv
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files\Alcohol Soft\Alcohol 120\axcmd.exe" /automount
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.adobe.com/pub/shockwave/...ash/swflash.cab
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - https://secure.olemiss.edu/webid_stu/sav9/sav-xp/webinst.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe (file missing)
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: STOPzilla Local Service - International Software Systems Solutions - C:\Program Files\STOPzilla!\szntsvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 7283 bytes

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#2 MoNsTeReNeRgY22

MoNsTeReNeRgY22

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Posted 26 November 2007 - 01:03 AM

Hello and Welcome to Bleeping Computer.

I am MoNsTeReNeRgY22 and I will be assisting you with your malware problem today.

Please give me some time to analyze your log, and I will post back with instructions ASAP.


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#3 MoNsTeReNeRgY22

MoNsTeReNeRgY22

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Posted 28 November 2007 - 02:41 AM

Hello Jeremy Nabors,

Step 1
I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Step 2
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Step 3
Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.

Step 4
Download Deckard's System Scanner (DSS) to your Desktop.
  • Close all applications and windows.
  • Double-click on DSS.exe to run it, and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply along with the vundofix.txt.
Extra Note: When running DSS, some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so. Also, it may happen that your Antivirus flags DSS as suspicious. Please allow the Deckard's System Scanner to run and don't let your Antivirus delete it. (In this case, it may be better to temporary disable your Antivirus)


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