If you have Ccleaner installed it might not uninstall in Add/Remove programs:
"You can uninstall the WMP11 through the Add/Remove Programs control panel. If you have run old versions of CCleaner (they have fixed this in current builds), those will destroy WMP's ability to uninstall. If you have run CCleaner or otherwise find that uninstall fails, you should still be able to use the System Restore point that WMP created in order to roll back to your previous player version. "
"Well, on Windows Media Player, I went to Now Playing> More options> Player
and removed the check mark from Connect to the Internet.., and the program is
now playing beautifully."
"If you have Samsung PC Studio 3 installed, remove it. Fixed the problem for me."
Media player was reporting this error code to me for the last several months whenever playing ANY purchased music. Nothing in any article or anything else on the Internet referencing this error code worked to solve it. HOWEVER I just solved my issue and feel compelled to report it. I figured out that deleting ALL the files in the folder: C:\ProgramData\Microsoft\Windows\DRM\ as well as the files in the “Cache” folder beneath that was the magic trick. I don’t know if you need to delete from both folders, but I did and it worked for me. Note that media player had to re-download the licenses. Good luck!"
why won't my laptop work?
Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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