Posted 21 November 2007 - 09:28 AM
I have lost the capability to use storage devices via my USB ports. My mouse and printer still work on the USB ports. I have swapped ports with the mouse and it works on different ports. I have a Scandisk thumb drive, a PNY thumb drive, a LiteOn DVD recorder and a Kodak Card reader that will not work via the USB ports. When I attempt to plug them in, I get “Unknown Device”, then I get “Device is connected and ready for use”, but it does not show on my computer.
I tried restoring to an earlier date, recovering and I went to Microsoft’s website and searched for some help. It suggested, I delete the USB devices, restart the computer, then reconnect after log on. I also tried loading the drivers and software that came with the devices, but my system still does not recognize them. I then, tried cleaning the inside of the computer and checked for loose connections. Nothing I have tried seems to work. It is as if I have lost the plug and play that is supposed to be with XP.
Has anyone else encountered this problem? If so, how did you fix it?