It has to be installed in normal mode. Then run in safe mode. If you can't get it to run in safe mode then try it in normal mode.
Double-click SUPERAntiSypware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
Under "Configuration and Preferences", click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.
Click the "Close" button to leave the control center screen and exit the program.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with SUPERAntiSpyware as follows:
Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under "Complete Scan", choose Perform Complete Scan.
Click "Next" to start the scan. Please be patient while it scans your computer.
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked if you want to reboot, click "Yes".
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Click Close to exit the program and reboot normally.
Edited by buddy215, 21 November 2007 - 09:02 AM.