I recently uninstalled the original Roxio burning preloaded software as it was crap, to install Roxio Easy Media 10, which I did. Also installed the 3.3 GB Adobe CS3 Master Collection, which is many programs with a myriad of functions, and deleted some older Adobe products. Went to back up some files and utility programs, etc., and though all appeared well when burning, the drive simply won't read a DVD no matter what. It locks up MyComputer until ejected. Tried burning them using Roxio 10 and MagicISO in variety of formats: same result. Loaded ISO Buster, supposed to "read anything, recover lost files": same result. LOL...it couldn't read anything.
Jumping ahead, I took them along last night when going to BestBuy to pick up a 500GB external drive, and guess what? This whole stack of disks loaded on their system just fine, so they did in fact burn properly.
The drive will:
- Play a factory DVD Movie, both Audio and Video
- Play a factory CD with music
- Read data CD's I've burned recently and long in the past
- Load factory software CDs
Given the above, it seems that the drive is not defective, but something - some setting, a registry key, I don't know what - is interfering or not set properly. When I first installed Roxio10, I put it in a new directory with that name because after uninstalling the old version it left 3 folders under the old "Roxio" and each had a couple .dlls in them. I was concerned they were shared so didn't delete them. After two days of frustration, I uninstalled V10 and reinstalled it again choosing the Roxio 10 folder I'd created.
Just now I discovered it installed most of itself in the old Roxio folder, but also a lot of stuff in the V10 folder: Photosuite10, Content, Albums, Blank Layouts, Calendars, Cards and more. Another possibility: Last night I defragged the drive and wonder if it stuck some of it in that folder by mistake, perhaps "misled" by those remaining .dll's? I'm betting that if I uninstall it again, it won't be clean and I'll have to manually delete many files, yet that won't clean up dead registry keys. So, what to do now??
BTW, the other day I saw the guys post about Sonic (which is part of Roxio) and I still have Sonic Stage on here. Anyway, I deleted the lower filter key in the registry (like him, there was NO higher filter key), and it was then that I suddenly could play movies or music CD's. Thought I was home free but, it still wasn't reading my burns, and that's when I uninstalled and reinstalled V10. FYI, the "lower filter" came right back w/ the reinstall.
Though I bought that external drive as a quick fix -- and have wanted one anyway --I seriously want a functioning DVD burner for many reasons, and hope someone has some good advice. I'm about ready to uninstall, manually delete whatever remains, and take it from there. I could care less if Sonic Stage stops working as I never use it. With Roxio10 and WMP11, I think I'd be covered. Took some time to get WMP11 working right so REALLY don't want to screw that up in the process.
Thanks in advance for any suggestions.
PS. That 500GB drive was $169 at BB last night, but found that CC has it on special for $129(!) so I'm going back to get the difference refunded. It's a SimpleTech, very sleek look (designed by Pininfarina of Lamboghiini design fame), apparently with a WD drive inside. Works like a charm. Set it up in <2 minutes and like the on/off switch feature + other things. Worth a look if you're in need of storage....oh, it comes with 2GB of free online storage to boot! Great for sharing pics, etc.