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Computer Running Slow And Internet Pop-ups


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11 replies to this topic

#1 Asian

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Posted 20 November 2007 - 01:05 AM

Whenever I run something browser related, many inappropriate pop-ups appear that are not suitable for my children. I believe there is a virus because the computer is running slower than usual and many viruses were found using my anti-ware and ad-aware. However, the problem still persits. I also had to rename my HiJackThis.exe to get the full log. Please help me.

Here is my full HiJackThis Log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:04:09 AM, on 11/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vpc32.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
C:\Documents and Settings\Stephen\Desktop\WoW guides\Joana's Horde Leveling Guide\HJT.exe

O2 - BHO: (no name) - {01CD0B31-9154-45F2-9414-F5D64B74EAF6} - C:\WINDOWS\system32\iiffded.dll
O2 - BHO: (no name) - {18A86CE2-E536-44B1-891B-F6E2C473104E} - C:\WINDOWS\system32\efeff.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C327583-A076-4191-B613-437F02DD685C}: NameServer = 68.238.96.12,68.238.112.12
O20 - Winlogon Notify: iiffded - C:\WINDOWS\SYSTEM32\iiffded.dll
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WZCBDL Service (WZCBDLService) - Unknown owner - C:\Program Files\WZCBDL Service\WZCBDLS.exe (file missing)

--
End of file - 4028 bytes


Whenever I try to fix efeff.dll or iiffded.dll, they keep popping back up.

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#2 lusitano

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Posted 20 November 2007 - 09:57 AM

Hi, Wellcome to Bleeping Computer Forums!

You might want to save this page on your favorites, so you can find it again when you return.


Please take note of the following:
  • I will be handling your log and helping you, please do not make any system changes yet.
  • The process is not instant. Please continue to review my answers until I tell you that your computer is clean. Be patience.
  • The fixes are specific to your problem and should only be used for this issue on this machine
  • If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
  • Please reply to this thread. Do not start a new topic.
Please give me some time to look over your log and I will get back to you as soon as possible.

:thumbsup:
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Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#3 Asian

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Posted 20 November 2007 - 11:46 AM

Thank you for replying so quickly and assisting me with my problem. Please do all you can to fix my machine. :thumbsup:

#4 lusitano

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Posted 20 November 2007 - 01:55 PM

Hello,

1. Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE)6 Update 3...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u3-windows-i586-p.exe to install the newest version.
2. Please download VundoFix.exe to your desktop
  • Double-click VundoFix.exe to run it.
  • Click the Scan for Vundo button.
  • Once it's done scanning, click the Remove Vundo button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting.


3. Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.

Regards
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Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#5 Asian

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Posted 20 November 2007 - 06:30 PM

Sorry for the late response. The condition of my laptop has gotten worse as it has lost internet connection for some reason. It was perfectly fine before the Vundo Scan but now it connects to the accesspoint but internet cannot be found. The TCPIP has stayed the same.

Here is my VundoFix:

VundoFix V6.6.2

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Scan started at 4:18:47 PM 11/20/2007

Listing files found while scanning....

C:\WINDOWS\system32\iiffded.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\iiffded.dll
C:\WINDOWS\system32\iiffded.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\iiffded.dll
C:\WINDOWS\system32\iiffded.dll Has been deleted!

Performing Repairs to the registry.
Done!



Here is my HiJackThis:

Ad-Aware 2007
Ad-Aware SE Plus
Adobe Download Manager 2.0 (Remove Only)
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.8
AIM 6
Air USB Utility
Apple Software Update
Ares 2.0.9
AtomTime Pro 3.1a
Channel Master
Conexant AC-Link Audio
DivX Codec
DivX Content Uploader
DivX Player
DivX Web Player
Enhanced Ads by Think-Adz removal
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Guitar Pro 5.2
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
HP Deskjet Preloaded Printer Drivers
HP Software Update
Intel® Extreme Graphics 2 Driver
InterVideo WinDVD
IrfanView (remove only)
iTunes
Java DB 10.2.2.0
Java™ 6 Update 3
Java™ SE Development Kit 6 Update 3
LiveUpdate 2.6 (Symantec Corporation)
MapleStory
Microsoft .NET Framework 1.1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works 7.0
Mozilla Firefox (2.0.0.9)
MSN Music Assistant
NIOC Service
Norton WMI Update
Odyssey Client
Photosmart 140,240,7200,7600,7700,7900 Series
PokerStars
Quick Launch Buttons 5.00 B3
Quicken 2004
QuickTime
RecordNow!
Security Task Manager 1.7e
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928090)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931768)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB943460)
SMPlayer
SoftV92 Data Fax Modem with SmartCP
Sonic Update Manager
Starcraft
Steam
Symantec AntiVirus Client
Synaptics Pointing Device Driver
TextPad
The Core Media Player 4.0
Think-Adz Search Assistant removal
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
USB to Serial (RS232) Converter Drivers
VeohTV BETA
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Web Buying
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Overlay Components
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
WinRAR archiver
WinZip
Wireless-G Notebook Adapter
World of Warcraft
WZCBDL Service
Xfire (remove only)
Yahoo! extras
Yahoo! Internet Mail
Yahoo! Messenger
Yahoo! Messenger Explorer Bar
Yahoo! Toolbar
Zone Deluxe Games

I am posting this using my desktop as the internet on my laptop does not work.

#6 lusitano

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Posted 20 November 2007 - 07:14 PM

Please post a new hijackthis log :thumbsup:

Thank you
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#7 Asian

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Posted 20 November 2007 - 07:22 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:21:01 PM, on 11/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Stephen\Desktop\WoW guides\Joana's Horde Leveling Guide\HJT.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {865A832E-3FBB-4E61-BC61-B46A3F9D947E} - C:\WINDOWS\system32\efeff.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C327583-A076-4191-B613-437F02DD685C}: NameServer = 216.148.227.68,204.127.202.4
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WZCBDL Service (WZCBDLService) - Unknown owner - C:\Program Files\WZCBDL Service\WZCBDLS.exe (file missing)

--
End of file - 4187 bytes

#8 lusitano

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Posted 21 November 2007 - 05:50 PM

Hello,

1. Please click this link--> http://www.virustotal.com/flash/index_en.html

When the virustotal page has finished loading, click the Browse button and navigate to the following file and click Submit.
C:\WINDOWS\system32\efeff.dll

Please post back the results of the scan in your next post.


2. Please go to the following url: http://www.bleepingcomputer.com/submit-malware.php?channel=12
  • "Link to topic where this file was requested:" - please insert the link to this topic in the text box
  • "Browse to the file you want to submit:" - please click on browse and navigate to " C:\WINDOWS\system32\efeff.dll "
  • "Leave any comments, further information about this file, or contact information:" - please mention in the text box that Lusitano requested you to submit the file & insert the results from virustotal obtained in step #1
  • Click Submit
Thanks. This will give us a chance to look at the file.

3. Please re-open HijackThis, click on "Scan" and check the boxes next to ONLY the entries listed below, "if still present":

O2 - BHO: (no name) - {865A832E-3FBB-4E61-BC61-B46A3F9D947E} - C:\WINDOWS\system32\efeff.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

Then close all open windows -- "you should only see HijackThis on your Desktop and Taskbar" --
Click on Posted Image button.
A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.


4. Click Start, then Run. (The Run dialog box appears)
Type, or copy and paste, the following text:

sc delete "Viewpoint Manager Service - Viewpoint Corporation"

Then click OK. (If a dialog box confirming this action appears, click OK.)



I see that Viewpoint is installed. Viewpoint, Viewpoint Manager, Viewpoint Media Player are Viewpoint components which are installed as a side effect of installing other software, most notably AOL and AOL Instant Messenger (AIM). Viewpoint Manager is responsible for managing and updating Viewpoint Media Player’s components. You can disable this using the Viewpoint Manager Control Panel found in the Windows Control Panel menu. By selecting Disable auto-updating for the Viewpoint Manager -- the player will no longer attempt to check for updates. Anything that is installed without your consent is suspect. Read what Viewpoint says and make your own decision.

To provide a satisfying consumer experience and to operate effectively, the Viewpoint Media Player periodically sends information to servers at Viewpoint. Each installation of the Viewpoint Media Player is identifiable to Viewpoint via a Customer Unique Identifier (CUID), an alphanumeric identifier embedded in the Viewpoint Media Player. The Viewpoint Media Player randomly generates the CUID during installation and uses it to indicate a unique installation of the product. A CUID is never connected to a user's name, email address, or other personal contact information. CUIDs are used for the sole purpose of filtering redundant information. Each of these information exchanges occurs anonymously.


Viewpoint Manager is considered as foistware instead of malware since it is installed without user's approval but doesn't spy or do anything "bad".
This may change, read Viewpoint to Plunge Into Adware.

I recommend that you remove the Viewpoint products; however, decide for yourself. To uninstall the the Viewpoint components (Viewpoint, Viewpoint Manager, Viewpoint Media Player).

4. Please uninstall any of the following program(s) using Add/Remove Programs if they are present. To do this, go to Start > Settings > Control Panel and double-click on Add/Remove Programs. From within Add/Remove Programs highlight each one and select Remove.

Enhanced Ads by Think-Adz removal
PokerStars
Read about PokerStars http://www.trendmicro.com/vinfo/grayware/v....A&VSect=Td
Think-Adz Search Assistant removal
Viewpoint
< Your choice
Viewpoint Manager < Your choice
Viewpoint Media Player < Your choice


5. Please download the OTMoveIt by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\Program Files\Viewpoint
    C:\WINDOWS\system32\efeff.dll
    C:\Program Files\PokerStars


  • Return to OTMoveIt, right click on the "Paste List of Files/Folders to be moved" window and choose Paste.
  • Click the red Moveit! button.
  • Copy everything on the Results window to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it on your next reply.
  • Close OTMoveIt
*If a file or folder cannot be moved immediately, you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine, choose Yes.
**If a reboot was necessary or you needed to Exit before posting the log, you will find a copy of the log at the root of the drive where OTMoveIt is installed, usually at :
C:\_OTMoveIt\MovedFiles\********_******.log
(where "********_******" is the "date_time")


Click "Exit" to close OTMoveIt.

6. Please download show-vundo.vbs to your desktop
  • Double-click show-vundo.vbs to run it.
  • When completed, please post the contents of C:\vundo-bho.txt. and a new abc.bat log(which is still Hijackthis.exe) in a reply to this thread.
7. In your next reply, please post:
  • New HijackThis log
  • Results from Jotti or Virustotal (step nº 2)
  • Results from OTMoveIt (step nº 5)
  • Results from show-vundo (step nº 6)
Regards,
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#9 Asian

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Posted 21 November 2007 - 07:17 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:16:25 PM, on 11/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Stephen\Desktop\WoW guides\Joana's Horde Leveling Guide\HJT.exe

O2 - BHO: (no name) - {6A39D478-7ADF-4657-8284-14AD18AED549} - C:\WINDOWS\system32\efeff.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C327583-A076-4191-B613-437F02DD685C}: NameServer = 68.238.96.12,68.238.112.12
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WZCBDL Service (WZCBDLService) - Unknown owner - C:\Program Files\WZCBDL Service\WZCBDLS.exe (file missing)

--
End of file - 3751 bytes




Antivirus Version Last Update Result
AhnLab-V3 2007.11.22.0 2007.11.21 -
AntiVir 7.6.0.34 2007.11.21 TR/Vundo.Gen
Authentium 4.93.8 2007.11.21 -
Avast 4.7.1074.0 2007.11.21 -
AVG 7.5.0.503 2007.11.21 Generic9.WTB
BitDefender 7.2 2007.11.21 -
CAT-QuickHeal 9.00 2007.11.21 -
ClamAV 0.91.2 2007.11.21 -
DrWeb 4.44.0.09170 2007.11.21 -
eSafe 7.0.15.0 2007.11.21 -
eTrust-Vet 31.3.5315 2007.11.21 -
Ewido 4.0 2007.11.21 -
FileAdvisor 1 2007.11.22 -
Fortinet 3.14.0.0 2007.11.21 -
F-Prot 4.4.2.54 2007.11.21 -
F-Secure 6.70.13030.0 2007.11.21 Vundo.gen40
Ikarus T3.1.1.12 2007.11.21 -
Kaspersky 7.0.0.125 2007.11.21 -
McAfee 5168 2007.11.21 -
Microsoft 1.3007 2007.11.21 -
NOD32v2 2676 2007.11.21 -
Norman 5.80.02 2007.11.21 Vundo.gen40
Panda 9.0.0.4 2007.11.21 Suspicious file
Prevx1 V2 2007.11.22 -
Rising 20.19.21.00 2007.11.21 -
Sophos 4.23.0 2007.11.21 -
Sunbelt 2.2.907.0 2007.11.21 -
Symantec 10 2007.11.22 -
TheHacker 6.2.9.136 2007.11.21 -
VBA32 3.12.2.5 2007.11.20 -
VirusBuster 4.3.26:9 2007.11.21 Adware.Vundo.V.Gen
Webwasher-Gateway 6.0.1 2007.11.21 Trojan.Vundo.Gen
Additional information
File size: 315488 bytes
MD5: 35a8d51583fe7165f5a021a20de7456a
SHA1: 0886b3262554fff16a1b86ade4e4d34b978a75c1


C:\Program Files\Viewpoint\Viewpoint Media Player\NewComponents moved successfully.
C:\Program Files\Viewpoint\Viewpoint Media Player\DownloadedComponents moved successfully.
C:\Program Files\Viewpoint\Viewpoint Media Player\Components moved successfully.
C:\Program Files\Viewpoint\Viewpoint Media Player moved successfully.
C:\Program Files\Viewpoint moved successfully.
DllUnregisterServer procedure not found in C:\WINDOWS\system32\efeff.dll
C:\WINDOWS\system32\efeff.dll NOT unregistered.
File move failed. C:\WINDOWS\system32\efeff.dll scheduled to be moved on reboot.
C:\Program Files\PokerStars moved successfully.

Created on 11/21/2007 18:05:09


=================================================
Relatório | BHOs, Winlogon Notify e AppInit_DLLs
=================================================
AppInit_DLLs
-------------------------------------------------

[Vazia]


-------------------------------------------------
Authentication Packages
-------------------------------------------------

[1] msv1_0
[2] C:\\WINDOWS\\system32\\efeff


-------------------------------------------------
Security Providers
-------------------------------------------------

msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll


-------------------------------------------------
Explorer Execute Hooks
-------------------------------------------------

[HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"="shell32.dll"
"{E9BD0828-1FD9-410C-A50F-43EBE65D310F}"="HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{E9BD0828-1FD9-410C-A50F-43EBE65D310F}"
"{01CD0B31-9154-45F2-9414-F5D64B74EAF6}"="HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\{01CD0B31-9154-45F2-9414-F5D64B74EAF6}"


-------------------------------------------------
Browser Helper Objects
-------------------------------------------------

[HKLM\SOFTWARE\Classes\CLSID\{6A39D478-7ADF-4657-8284-14AD18AED549}\]
[Indefinido] | [Indefinido]
C:\WINDOWS\system32\efeff.dll


[HKLM\SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\]
SSVHelper Class | [Indefinido]
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll



-------------------------------------------------
Winlogon Notify
-------------------------------------------------


[Padrão] crypt32chain : crypt32.dll

[Padrão] cryptnet : cryptnet.dll

[Padrão] cscdll : cscdll.dll

[Padrão] igfxcui : igfxsrvc.dll

[Padrão] NavLogon : C:\WINDOWS\system32\NavLogon.dll

[Padrão] ScCertProp : wlnotify.dll

[Padrão] Schedule : wlnotify.dll

[Padrão] sclgntfy : sclgntfy.dll

[Padrão] SensLogn : WlNotify.dll

[Padrão] termsrv : wlnotify.dll

[Nova] WgaLogon : WgaLogon.dll

[Padrão] wlballoon : wlnotify.dll


Esta NÃO É uma lista de arquivos maliciosos!

#10 lusitano

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    Portuguese Malware Fighter


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Posted 22 November 2007 - 05:48 PM

Hello,

1. Please re-open HijackThis, click on "Scan" and check the boxes next to ONLY the entries listed below, "if still present":

O2 - BHO: (no name) - {6A39D478-7ADF-4657-8284-14AD18AED549} - C:\WINDOWS\system32\efeff.dll

Click on Posted Image button. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.



2. Now open a new notepad window
  • Paste the list of files from the quote box below into the notepad window.

    C:\WINDOWS\system32\efeff.dll

  • Save this as vundofix.vft and Save as type "all files".
  • Double-click VundoFix.exe to run it.
  • Drag vundofix.vft onto the listbox (white box) of VundoFix. (See image bellow)
    Posted Image
  • Click the "Remove Vundo" button.
  • You will receive a prompt asking if you want to remove the files, click YES
  • Once you click yes, your desktop will go blank as it starts removing Vundo.
  • When completed, it will prompt that it will reboot your computer, click OK.
  • Please post the contents of C:\vundofix.txt and a new HiJackThis log in a reply to this thread, also let me know if you still with problems.
Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears upon rebooting


Regards
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!

#11 Asian

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Posted 23 November 2007 - 11:08 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:06:28 AM, on 11/23/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Documents and Settings\Stephen\Desktop\WoW guides\Joana's Horde Leveling Guide\HJT.exe
C:\WINDOWS\system32\wuauclt.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: {d083473a-74fd-06d9-7e14-dc5502388b29} - {92b88320-55cd-41e7-9d60-df47a374380d} - C:\WINDOWS\system32\xmhtnqho.dll (file missing)
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [50774023] rundll32.exe "C:\WINDOWS\system32\skckjrgg.dll",b
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O17 - HKLM\System\CCS\Services\Tcpip\..\{9C327583-A076-4191-B613-437F02DD685C}: NameServer = 68.238.96.12,68.238.112.12
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Program Files\Ares\chatServer.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WZCBDL Service (WZCBDLService) - Unknown owner - C:\Program Files\WZCBDL Service\WZCBDLS.exe (file missing)

--
End of file - 3953 bytes










VundoFix V6.6.2

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Scan started at 4:18:47 PM 11/20/2007

Listing files found while scanning....

C:\WINDOWS\system32\iiffded.dll

Beginning removal...

Attempting to delete C:\WINDOWS\system32\iiffded.dll
C:\WINDOWS\system32\iiffded.dll Could not be deleted.

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\iiffded.dll
C:\WINDOWS\system32\iiffded.dll Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\WINDOWS\system32\efeff.dll
C:\WINDOWS\system32\efeff.dll Has been deleted!

Performing Repairs to the registry.
Done!

#12 lusitano

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Posted 26 November 2007 - 05:36 AM

Hi,

Download ComboFix from Here or Here to your Desktop.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Double click combofix.exe and follow the prompts.
  • When finished, it shall produce a log for you. Post that log and a HiJackthis log in your next reply
Note: Do not mouseclick combofix's window while its running. That may cause it to stall
Posted Image
Please do not PM me asking for support.
Please be courteous, polite, and say thank you.
Please post the final results, good or bad. We like to know!




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