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I Have Two Aolsoftware.exe's In My Process Tab.


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#1 Asch

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Posted 19 November 2007 - 08:19 PM

How can I go about which one is real and which is fake?

One takes up about 6k, the other 3k and run under, "Owner."

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#2 quietman7

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Posted 19 November 2007 - 09:26 PM

Aolsoftware.exe is installed with the AOL 9.0 or later and with AIM. Aolsoftware.exe is not spyware or adware, and it can be removed from your startup as it is a non-essential process.

C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Common Files\AOL\CCU\aolsoftware.exe
C:\Program Files\Common Files\AOL\1133640654\ee\AOLSoftware.exe

If you're not using AOL as your ISP ,or have other AOL software installed, then AoLSoftware.exe may have been added by the W32/Tilebot-CL worm if it is found running from C:\Windows.

Determining whether a file is malware or a legitimate process sometimes depends on the location (path) it is running from. One of the ways that malware tries to hide is to give itself the same name as a critical system file. However, it then places itself in a different location on your computer. A file's properties may give a clue to identifying it. Right-click on the file, Properties and examine the General and Version tabs.

You can download and use Process Explorer or Glarysoft Process Manager to investigate all running processes and gather additional information to identify and resolve problems. These tools will show the process CPU usage, a description and its path location. If you right-click on the file in question and select properties, you will see more details about the file.

Anytime you come across a suspicious file which you cannot find any information, the file has a legitimate name but is not located where it is supposed to be, or you want a second opinion, submit it to jotti's virusscan or virustotal.com. In the "File to upload & scan" box, browse to the location of the suspicious file and submit (upload) it for scanning/analysis.
Post back with the results of the file analysis.
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#3 Asch

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Posted 20 November 2007 - 07:12 PM

Thanks, quietman7.

After a couple of hours after leaving my computer, I fiddled around and found at that both are indeed legitmate. I closed AIM6.exe while looking at my processes and sure enough one of the aolsoftware.exe's dissapeared.

I also appreciated the reccomendation of disabling AOLSoftware in my startup tab. I also have just "AOL" in my startup tab, could I disable that too and still be able to go on it at a later time? I do not use AOL (Firefox junkie), but occassionly my mother pops on for a couple of minutes.

I appreciate the help!

#4 quietman7

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Posted 20 November 2007 - 10:40 PM

Your welcome.

Yes, you can disable the AOL startup entry. Use a startup manager such as:
Startup Control Panel
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