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Home Page Default Changed


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#1 pamikemy

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Posted 19 November 2007 - 09:58 AM

Suddenly I can't hold my desired home page in default. Instead it goes immediately to "blank" or www.protectionways.com and the screen warns me of the vulnerability of my Windows XP system, citing malware, etc. In particular it mentions mozilla/4.0 and W32.Myzor.FKyf. I have no clue what all that means, but I have not downloaded anything from that site which wants me to download some anti-viral software, cleaners, etc. It's a site that gets bad reviews from McAfee, and I can find no documentation on it that it's in anyway connected w/ Microsoft or McAfee or any other reputable outfit I recognize.
I'm assuming I am infected, but don't know what it is or how to recover from it. I'm a novice, folks, so if you can help me, I'd be grateful.
-pamikemy-

Edited by pamikemy, 19 November 2007 - 10:00 AM.


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#2 Budapest

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Posted 19 November 2007 - 10:06 AM

See the following Bleeping Computer removal guide:

How to remove the Smitfraud / Generic Zlob / Quicknavigate / Virtual Maid
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 quietman7

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Posted 19 November 2007 - 10:31 AM

In the "How to" guide, scroll down to where it says Removal Instructions; ignore the part that shows symptoms in a HijackThis log as they may not apply your case.
If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!
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#4 pamikemy

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Posted 20 November 2007 - 01:43 PM

TO THOSE RESPONDING TO MY QUANDRY--------THANK YOU MUCH!! My home page is default now, and no more pop-up evals. of my computer's status w/ accompanying shysters to sell me softward. GREAT! thanks.

#5 quietman7

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Posted 20 November 2007 - 02:26 PM

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recent Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.

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