Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot Get Rid Of Green Desktop.


  • Please log in to reply
8 replies to this topic

#1 duckcallinfool

duckcallinfool

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:55 PM

Posted 19 November 2007 - 09:30 AM

I am having an issue with a laptop. It is a Dell Inspiron 1000, Intel Celeron Mobile 2.2GHz, 224 MB ram, running Windows XP with a 35GB hard drive.

When the computer is booting, the desktop background picture the user has chosen comes on briefly but then is replaced with a solid green desktop. When you right click on the desktop and select properties to change the image it will only allow you to change the color of the desktop. The list of images is there but you can not click on any of the file names or even scroll through them.

Also, when I ran AVG, it found JS/Downloader.Agent. I tried to heal it but got an error. I then moved it to the virus vault and then deleted the file.

Anyone else ever see this? What steps are necessary to fix it?

Thank you.
Corey

Edited by duckcallinfool, 19 November 2007 - 09:31 AM.


BC AdBot (Login to Remove)

 


m

#2 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 PM

Posted 19 November 2007 - 09:33 AM

Right click on the desktop and select Properties > Desktop tab > Customize Desktop button > Web tab. If there is an entry there delete it and then click OK. Now you should be able to change the desktop background.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 f-king

f-king

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:55 AM

Posted 19 November 2007 - 10:21 AM

Hi
looks like there is a corrupt file somewhere.Use system restore to a date when windows was working or repair windows.
Signature removed for violation of Bleeping Computer posting guidelines.

#4 RknRusty

RknRusty

  • Members
  • 396 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina
  • Local time:12:55 AM

Posted 19 November 2007 - 10:38 AM

I am having an issue with a laptop. It is a Dell Inspiron 1000, Intel Celeron Mobile 2.2GHz, 224 MB ram, running Windows XP with a 35GB hard drive...

Can XP even run on 256 MB RAM? My first thought was maybe the image was too large, especially if it's a bitmap.

Maybe I'm completely off base, but it seems like I remember with old Win 95, too large of a desktop picture file would bog the system, at least during booting.

#5 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:12:55 AM

Posted 19 November 2007 - 01:52 PM

I am having an issue with a laptop. It is a Dell Inspiron 1000, Intel Celeron Mobile 2.2GHz, 224 MB ram, running Windows XP with a 35GB hard drive...

Can XP even run on 256 MB RAM?

It will run though kind of slow. It is possible
Mark
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#6 duckcallinfool

duckcallinfool
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:55 PM

Posted 19 November 2007 - 05:29 PM

Budapest,

Thanks for the ideas. The only thing listed in there was "my current home page" the delete button is faded and it will not allow me to delete it.

Rknrusty and Garmanma,

XP seems to run fine on this computer. Just like any computer the more the user loads onto it, the slower it gets.

Anyone else have any insight to the actual problem I am having.

Thanks,
Corey

#7 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:12:55 AM

Posted 19 November 2007 - 06:16 PM

From what I've read about "JS/Downloader.Agent" I think you still have some remnants in your system. If it were me I'd go to the malware and Hijack This forum, further down the main forum page and post a Hijack This log Better safe than sorry
Mark
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 Budapest

Budapest

    Bleepin' Cynic


  • Moderator
  • 23,571 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:02:55 PM

Posted 20 November 2007 - 01:34 AM

Try the fix at Kelly's Korner.

Allow Wallpaper/Background Changes - #142 on the right.

Right click on it and save the .reg file to your desktop. Then, double click on the file icon (on your desktop) to merge it into your registry. You may need to reboot your computer for the changes to take affect.

With any fix like this you should create a new restore point and backup the registry first. For backing up the registry I like to use ERUNT.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 duckcallinfool

duckcallinfool
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:10:55 PM

Posted 20 November 2007 - 02:00 PM

Budapest,

Thanks for the link. I tried it and nothing changed.

Garmanma,

I went to the "hijack this" thread and started methodically scanning the computer. Spybot S&D found remnants of smitfraud-c on the computer. I remembered finding the fix on this board in the past so I downloaded the smitfraudfix and all is well.

Thanks for your help guys,
Corey




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users