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Vista Hangs At Startup... Please Help


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#1 jerry s

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Posted 17 November 2007 - 02:23 PM

I have a HP notebook working on Intel 2Ghz Duo, with 4 Gb of RAM and 2 harddrives of 160 Mb each running on Vista Ultimate 64-bits.
Got this notebook since a few months and all worked fine until yesterday. Windows Update told me there was a new update installed for which I
had to restart. After closing down windows the update installed, my computer restarted and all was fine. After finishing my work I closed the
laptop, which normally puts it in sleep-mode. When I later on opened the laptop again I got the login-screen, entered my password, the
computer waited a few moments, then I got a blue screen with a (long) message, which dissappeared very fast, the screen went black and that's it.

Problem is when I try to reboot, all I get is the BIOS startup screen, after that the green rolling bar of Windows (all normal upto now)
and after that a black screen with nothing but my mousepointer. No disk activity. No nothing. Safe mode won't work, I don't have a backup
to restore back to. Windows Vista Repair doesn't do the job.

I suspect it's the update that caused the problem, but I'm not sure.

Does anyone have any ideas what to do? Reinstalling Vista is my last option so far.

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#2 usasma

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Posted 17 November 2007 - 04:45 PM

There's been reports of an ATI video driver update causing this problem - but I'm unsure if this is your issue. Regardless, boot up the system and as the Windows screen first appears - start pressing F8. This should get you to a screen where you can launch Startup Repair in the Recovery Environment and hopefully will allow you to get into Windows without too much trouble.
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