Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Vista Hangs At Startup... Please Help

  • Please log in to reply
1 reply to this topic

#1 jerry s

jerry s

  • Members
  • 2 posts
  • Local time:11:48 PM

Posted 17 November 2007 - 02:23 PM

I have a HP notebook working on Intel 2Ghz Duo, with 4 Gb of RAM and 2 harddrives of 160 Mb each running on Vista Ultimate 64-bits.
Got this notebook since a few months and all worked fine until yesterday. Windows Update told me there was a new update installed for which I
had to restart. After closing down windows the update installed, my computer restarted and all was fine. After finishing my work I closed the
laptop, which normally puts it in sleep-mode. When I later on opened the laptop again I got the login-screen, entered my password, the
computer waited a few moments, then I got a blue screen with a (long) message, which dissappeared very fast, the screen went black and that's it.

Problem is when I try to reboot, all I get is the BIOS startup screen, after that the green rolling bar of Windows (all normal upto now)
and after that a black screen with nothing but my mousepointer. No disk activity. No nothing. Safe mode won't work, I don't have a backup
to restore back to. Windows Vista Repair doesn't do the job.

I suspect it's the update that caused the problem, but I'm not sure.

Does anyone have any ideas what to do? Reinstalling Vista is my last option so far.

BC AdBot (Login to Remove)


#2 usasma


    Still visually handicapped (avatar is memory developed by my Dad

  • BSOD Kernel Dump Expert
  • 25,091 posts
  • Gender:Male
  • Location:Southeastern CT, USA
  • Local time:12:48 AM

Posted 17 November 2007 - 04:45 PM

There's been reports of an ATI video driver update causing this problem - but I'm unsure if this is your issue. Regardless, boot up the system and as the Windows screen first appears - start pressing F8. This should get you to a screen where you can launch Startup Repair in the Recovery Environment and hopefully will allow you to get into Windows without too much trouble.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users