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Wacom Tablet & Pen


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#1 Dialer

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Posted 17 November 2007 - 01:00 PM

This is embarrassing, but.... I never got around to even thinking about changing the nib in my pen until it started scratching the working surface of my Wacom. :thumbsup: Now it's worn down so far that I can't get tweezers or pliers around it to pull it out. (Actually, I'd think that as clever as the Wacom is, there'd be a better way to change the nib.)

Should I just give up on it and buy a new pen? The pad should probably be replaced, too, if Wacom provides that service. I haven't called tech support there yet because it's long distance, and who knows how long they'll keep me on hold. :huh:

Has anyone had either of these problems and resolved them satisfactorily?

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#2 Robert Isbell

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Posted 18 November 2007 - 10:24 PM

best to just replace them both, the time you're spending on calling and waiting for an answer, and plus the shipping and charges they'll add to send you replacement pen and fix the pad would be more than buying a new one.

#3 Dialer

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Posted 18 November 2007 - 10:47 PM

Yep, you're probably right, although it's a Graphire that cost me a pretty penny, even though I bought it from a reseller less expensively than Wacom was charging. I might just start with replacing the pen and see how that goes. Have made an interesting discovery that if I put a piece of mylar or acetate over the pad, it still works pretty well. :thumbsup:

Thanks for your input, Robert.

Edited by Dialer, 18 November 2007 - 10:49 PM.





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