I had just received my Toshiba Satellite A75-s2762 laptop back from repair from Toshiba (the warranty is now out, I had to send it in numerous times because of overheating issues (common to this model) anyways, my sister got a hold of it and was downloading add-ons for Sims so she picked up some malware PSW.x-vir trojan which I've read is a rogue virus which is a yellow triangle which flashes intermittently, so I downloaded Smitfraud fix,hijackthis (and searched the dll files-especially the ones that were suspect and removed them, combofix, spybot s&d, adaware, norton and did scans, everything I had read online to do, it's so stubborn and wont go away...I did scans in safe mode, tried system restore, that didn't do it either. This laptop didn't come with an XP install disk but I think they told my mom that you can restore it from a partition in the HDD, but I'm not sure how to do that.. Soo if anyone can lend me a hand it'd be really appreciated! Earlier today I had thought it was gone but I turn the PC back on and I still have it, the name of it changes, NetWorm-i.Virus@fp also comes up in the balloon. It also flashes pop-up status messages pretending to be system messages, and pop-ups, some bad ones earlier. The bubble also says SYSTEM ALERT:MALWARE THREATS. "Your computer is infected with a black door Trojan that allows..." etc. it just went away again. There are even spelling errors in these pop-ups... You'd think they'd be a little smarter when it comes to tricking people with these PUP viruses, it's really bugging me.
Also, I have spybot protection on and I keep getting popups from that requesting a ALOT of registry changes, CATEGORY: BROWSER HELPER OBJECT..CHANGE KEY DELETED. ALLOW/DENy with a long string of numbers for the key.
So... I'm wondering,
Can anyone help me do a clean install of winxp? Will that help? I went to Toshiba's website and couldn't find anything on it in the manual...
Anyways, I hope you can help I'd really appreciate it! Any idea what else I could do if this isn't a viable option?
Edited by locachica, 17 November 2007 - 03:31 AM.