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Explorer.exe Crashing


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#1 lemmegetatthat

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Posted 16 November 2007 - 06:51 PM

every few minutes my taskbar and desktop icons will disappear and reappear, the programs running will reappear, but the files and folders wont.
sometimes nothing reappears at all, i usually have to start the task over again by running explorer.exe thru the task manager. This is a very annoying problem since i do a lot of work that involves me using my folders, every time it crashes, i have to keep opening the folders again. Anyone know how i can fix this, or what the problem might be

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#2 boopme

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Posted 16 November 2007 - 09:58 PM

The majority of times this is caused by malware. What applications do you have installed and have tried running them from Safe Mode?
This where I'd start first. Make sure it is clean then we can try another if it still exists.

Edited by boopme, 16 November 2007 - 10:00 PM.

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#3 lemmegetatthat

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Posted 16 November 2007 - 10:57 PM

What should i do in safe mode? i have ad-aware 7 and spybot. i will run scans with those, is there anything else i can do in safe mode?

#4 boopme

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Posted 16 November 2007 - 11:34 PM

First off run your security apps Spybot etc from safe mode. Update them first while in regular mode.
Add this to your arsenal SuperAntiSpyware . Download,install,update and scan. Use the Free Home User version.
Second You don't mention an Antivirus program. What do heve for that and while we're figuring out the best security for you ....what firewall do you use?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 boopme

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Posted 16 November 2007 - 11:54 PM

I just noticed that you have a Log Posted in the HJT forum here
http://www.bleepingcomputer.com/forums/ind...mp;#entry659491

we cannot be changing things till that log is done I will now close this topi with anpost to read.
Please PM me with any questions.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 boopme

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Posted 16 November 2007 - 11:56 PM

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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