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Random Pop-ups About Viruses And Slow Computer.


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#1 smire

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Posted 16 November 2007 - 12:33 AM

I hope I am posting this right..If not sorry in advance. I am in need of help ASAP. Well..my computer is very slow and I keep on getting pop-ups about viruses.

This is what one(there were more but I didn't right them down quick enough.) of the pop-ups said:

" Your computer is infected with the latest versions of PSW.x-Vir trojan. PSW trojan steals your privat information such as:passwords,IP-adresses, credit card information,registration details, documents, etc. Click this baloon to remove PSW.x-Vir spyware."

And it had those typos by the way.

Here is what another pop-up said(once again typos are not my doing!):"You are unprotected from new version of SpyBot@MXt trojan. SpyBot@MXt is a trojan horse that steals information and gathers email adresses from the comprised computer. Click OK to download antivirus software and pass full system scan yo dalete/quarantine infected files."

I also have other pop-ups about malware threats that are like the other ones above plus many more pop-ups about ..
-Spyware.cyberLog-X
-Black door Trojans
-googletoolbar3.dll(im not sure if thats a threat or not.)
-NetWorm-i.virus@fp
-spybot@MXt (pop-up listed above.)
-Trojan-spy.Win32@MX


And I keep on getting a pop-up that says:
"FATAL ERROR!

Uhandled Exception:
Invalid operation. The instruction at "0x66f7d45-" refrenced memory at "0x00000d0".


If you were in the middle of something, the information you were working on might be lost.
This fatal error probably occured because of a virus on your PC.
Would you like to download latest version of antivirus software?"

I know how to use computers..but not how to remove these things.
Is there anything I can do?

I already have HiJackThis downloaded but I'm not to sure what to do exactly..



Thanks.


P.S.- I use norton Anti virus and I have AVG.
Im not to sure if that matters.


Mod Edit: Topic moved to more appropriate forum~ TMacK

Edited by TMacK, 16 November 2007 - 12:40 AM.


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#2 TMacK

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Posted 16 November 2007 - 01:12 AM

Hello smire,

Start with downloading SUPERAntiSpyware Free

* Double-click SUPERAntiSypware.exe and use the default settings for installation.
* An icon will be created on your desktop. Double-click that icon to launch the program.
* If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
* Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
* Under "Configuration and Preferences", click the Preferences button.
* Click the Scanning Control tab.
* Under Scanner Options make sure the following are checked (leave all others unchecked):
- Close browsers before scanning.
- Scan for tracking cookies.
- Terminate memory threats before quarantining.
* Click the "Close" button to leave the control center screen and exit the program.
Do not run a scan just yet.

Reboot your computer in Safe Mode using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

* Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
* On the left, make sure you check C:\Fixed Drive.
* On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
* Make sure everything has a checkmark next to it and click "Next".
* A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
* If asked if you want to reboot, click "Yes" and reboot normally.
* To retrieve the removal information after reboot, launch SUPERAntispyware again.
- Click Preferences, then click the Statistics/Logs tab.
- Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
- If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Click Close to exit the program.

Do not post your Hijack Log yet.
Chaos reigns within.
Reflect, repent, and reboot.
Order shall return.

aaaaaaaa a~Suzie Wagner

#3 quietman7

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Posted 16 November 2007 - 08:27 AM

You have a SmitFraud infection. This is a generic description for a family of rogue applications/trojans such as Win32.Zlob that uses misleading advertising, downloads rogue security products, changes (hijacks) the Windows Desktop and infects system files. The Trojan uses bogus security warnings and fake alerts to indicate that your computer is infected with spyware or has critical errors. It is responsible for downloading and installing programs that purport to scan for spyware and then uses false scan reports as a scare tactic to goad you into purchasing one of several rogue programs to fix it

If your using Win XP or 2000, please print out and follow the generic instructions for using SmitfraudFix in BC's self-help tutorial "How to remove the Smitfraud/Generic Zlob".
(scroll down to where it says Removal Instructions; ignore the part that shows symptoms in a HijackThis log as they will not apply your case.)
If you have downloaded SmitfraudFix previously, please delete that version and download it again as the tool is frequently updated!

Next, download RogueRemover and save to you Desktop. (compatible with Windows 2000, NT, XP, Vista)
  • Double-click on rr-free-setup.exe to install in C:\Program Files\RogueRemover and follow the prompts.
  • During installation an icon will automatically be created on your Desktop.
  • If the program does not open after installation, double-click on the RogueRemover icon to launch.
  • Select "Check for Updates" and click Download if any are found.
  • Wait for the updates to finish downloading, then Close the update window.
  • Select "Scan" and follow the onscreen directions to remove anything found.
  • If nothing is found, exit RogueRemover.
  • If RogueRemover finds something, it will present a list of detected items.
  • Click "Remove selected", then Yes at the prompt.
  • Wait for the removal to complete and then close RogueRemover.
If using Windows Vista be sure to Run As Administrator.
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#4 PoweredByGoogle

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Posted 16 November 2007 - 01:29 PM

Download Spybot, Adaware, and AVG for Virus Protection you can find them all on download.com
Scan with each and remove anything found.

#5 quietman7

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Posted 16 November 2007 - 02:16 PM

He can download those programs for protection later PoweredByGoogle. Right now he needs to follow the instructions I provided.
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#6 ruby1

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Posted 16 November 2007 - 04:26 PM

smire

P.S.- I use norton Anti virus and I have AVG.Im not to sure if that matters.


if i am reading that correctly? there are TWO antivirus programs on board; maybe some clarification is needed? :flowers: :thumbsup:




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