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Applications Hanging


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13 replies to this topic

#1 AzureEd

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Posted 14 November 2007 - 04:30 PM

Hanging application firefox.exe, version 1.8.20071.2514, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Firefox Browser error message in event viewer.
----------------------------------------------------------------------------------------------------------------------------------------------
Faulting application spybotsd.exe, version 1.5.1.15, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x0001eb33.

Spybot search and destroy error message in event viewer after it crashed.
---------------------------------------------------------------------------------------------------------------------------------------------Checking file system on C:
The type of the file system is NTFS.
Volume label is IBM_PRELOAD.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 64 unused index entries from index $SII of file 0x9.
Cleaning up 64 unused index entries from index $SDH of file 0x9.
Cleaning up 64 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc000009c at offset 0xc0b6d9000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xc0b6d9000 for 0x1000 bytes.
Windows replaced bad clusters in file 7144
of name \PROGRA~1\SPYBOT~1\SpybotSD.exe.
Read failure with status 0xc000009c at offset 0xc05ffb000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xc05ffe000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xc0673f000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xc0674c000 for 0x1000 bytes.
Windows replaced bad clusters in file 22214
of name \DOCUME~1\Ed\MYDOCU~1\AZUREU~1\THEGRU~1.XVI\SPH-TH~1.R02.
Read failure with status 0xc000009c at offset 0xade040000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade046000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade087000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade094000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade0d5000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade0e1000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade122000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade12f000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade170000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade17c000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade1bd000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade1c9000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade1ca000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade1ca000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade20b000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade217000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade258000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade264000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade305000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade308000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade349000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade356000 for 0x1000 bytes.
Read failure with status 0xc000009c at offset 0xade397000 for 0x10000 bytes.
Read failure with status 0xc000009c at offset 0xade3a3000 for 0x1000 bytes.
Windows replaced bad clusters in file 27227
of name \DOCUME~1\Ed\MYDOCU~1\AZUREU~1\HARRYP~1.INT\TD-HP3~1.R20.
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Adding 302 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

72589670 KB total disk space.
48709532 KB in 44284 files.
20772 KB in 4631 indexes.
1208 KB in bad sectors.
233446 KB in use by the system.
65536 KB occupied by the log file.
23624712 KB available on disk.

4096 bytes in each allocation unit.
18147417 total allocation units on disk.
5906178 allocation units available on disk.

Internal Info:
c0 f3 00 00 1f bf 00 00 b8 08 01 00 00 00 00 00 ................
18 2f 00 00 01 00 00 00 f2 00 00 00 00 00 00 00 ./..............
12 1c 4b 04 00 00 00 00 e0 97 2b 2a 00 00 00 00 ..K.......+*....
6a 74 26 05 00 00 00 00 10 49 ef 52 05 00 00 00 jt&......I.R....
da d5 30 7d 06 00 00 00 f4 90 2e 18 0c 00 00 00 ..0}............
99 9e 36 00 00 00 00 00 a0 38 07 00 fc ac 00 00 ..6......8......
00 00 00 00 00 70 fe 9c 0b 00 00 00 17 12 00 00 .....p..........

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.





After I ran chkdsk, I got a list of problems that I found in event viewer



Currently, Firefox still sometimes crashes. These were all taken from 2-3 days ago. Could this be a sign that my hard drive is dying?I did some tests with Pc doctor 5 that came with Lenovo Laptop and it seems to be doing okay, The hard drive is only 1 year old.

Thanks for helping guys!

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#2 CTH_Tom

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Posted 14 November 2007 - 04:38 PM

That's an old version of FireFox, why not update to the newest version 2.0.0.9 and see what happens.
Lots of security updates in the newer version.
X

#3 AzureEd

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Posted 14 November 2007 - 04:47 PM

I am sure I have 2.0.0.9, I don't know why it says that :thumbsup:

Fault bucket 550284345. It also says fault bucket for the application hang..But Okay, back to the firefox thing, I'll restart and try to update to see if its really the problem

#4 hamluis

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Posted 14 November 2007 - 05:37 PM

What do you need to see...the proverbial hand-writing on the wall? 1GB in bad clusters....now? That's never going to get any better and that's space that can never be utilized.

Rather than just rely on chkdsk, I suggest you run a manufacturer's disk diagnostic (long version) on that drive.

Louis

#5 AzureEd

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Posted 17 November 2007 - 07:58 PM

Er..I cant see where it says 1 GB in bad clusters..I do however see 1200 KB in bad sectors..?

#6 dc3

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Posted 17 November 2007 - 10:55 PM

Your hdd is stores information on clusters or allocation units which are made up of sectors. The bottom line is that it looks like you may have a serious problem with the hdd. As hamluis has suggested, you can go to the manufacturer's web site of your hdd and download their diagnostic tool, this will tell you every thing you wanted to know but were afraid to ask about its health.

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#7 hamluis

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Posted 18 November 2007 - 11:12 AM

Er..I cant see where it says 1 GB in bad clusters..I do however see 1200 KB in bad sectors..?



My error :thumbsup:...seems a tad less than I originally goofed up, thanks for noting that.

But the appearance of bad sectors would warrant a disk check, since they seem to multiply once they appear and such can result in inability to access files on the system.

http://www.tech-faq.com/bad-sector.shtml

Louis

#8 AzureEd

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Posted 18 November 2007 - 03:56 PM

Er..I cant see where it says 1 GB in bad clusters..I do however see 1200 KB in bad sectors..?



My error :thumbsup:...seems a tad less than I originally goofed up, thanks for noting that.

But the appearance of bad sectors would warrant a disk check, since they seem to multiply once they appear and such can result in inability to access files on the system.

http://www.tech-faq.com/bad-sector.shtml

Louis



Alright thanks..Seems I did a diskcheck with something more sophisticated and the HDD is failing the SMART test..this seems bad, right?

thanks again all.

#9 hamluis

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Posted 18 November 2007 - 04:31 PM

You decide...see http://www.pcmag.com/article2/0,1759,1879485,00.asp AND http://www.ariolic.com/activesmart/smart-technology.html

Louis

#10 CTH_Tom

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Posted 18 November 2007 - 04:41 PM

If you used the manufactures HD test and it showed the hard drive as dying, you can use the test results as proof to get a replacement drive if the drive is under warranty.
You said it was about a year old?
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#11 hamluis

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Posted 18 November 2007 - 05:37 PM

FWIW: Many hard drives have a standard 3-year warranty period. If in doubt, you can always go to the manufacturer's website, look up the drive and see the warranty period.

Louis

#12 AzureEd

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Posted 19 November 2007 - 01:56 PM

Alright thanks guys..But this Hitachi 80gig 5400 rpm hard drive CAME with a laptop..and the laptop is out of warranty..that still qualify for manufacturer's warranty?thanks again.

#13 hamluis

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Posted 19 November 2007 - 02:25 PM

To find out, you would have to go to the manufacturer's website...look up the ID # on the drive...and read.

That's how the websites that I've been to...allow users to determine warranty period. A drive with a given number is crossmatched.

Louis

#14 Budapest

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Posted 20 November 2007 - 02:25 AM

If you have any important files on that hard drive I would make a backup immediately.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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