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Sudden Decrease In Download Speeds


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#1 satriani

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Posted 14 November 2007 - 12:51 PM

I use windows XP pro and have cable internet.

Over the last 1-2 weeks i have noticed that my internet speeds have reduced drastically.

It takes 40-50 secs to open gmail whereas before it used to to open in under 5 secs.

Also streaming videos on youtube was never a problem. I could watch them continuously.But now the transfer rate is so slow that it takes an hour to load a 5 min video.

Moreoer , when i tried to download an ebook, it showed transfer rate at 2kbps whereas i used to get atleast 120/130 kbps. At peak hours i used to 30kbps and that was the bare minimum over the last 2 yrs atleast.

Am i infected? I ran virus checks and they came up with nothing.

Please help.

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#2 quietman7

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Posted 14 November 2007 - 02:17 PM

Am i infected? I ran virus checks

What kind of virus checks did you do?

If your Internet connection is slow and your not finding any malware, see:
Its not always malware: How to fix the top 10 Internet Explorer issues.
Internet Explorer stops responding, stops working, or restarts.
Troubleshooting slow Internet connection.
Get to the bottom of a slow Internet connection.
Troubleshoot A Slow Cable Modem.

If your using Internet Explorer 7, the Phishing Filter could be causing your computer to respond very slowly as it evaluates Web page contents. See The Phishing Filter may slow down the PC and How to optimize or reset Internet Explorer 7.

If you have a lot of BHOs attached to Internet Explorer, you could try improving performance by disabling those which are unecessary. Incompatible browser extensions, add-ons, spyware or malware can cause compatibility issues and crashes in IE. See Troubleshooting and Internet Explorerís (No Add-ons) Mode.
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#3 satriani

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Posted 14 November 2007 - 02:52 PM

well...
i dont use IE 7 ...im still on IE 6

I ran super anti spyware , avg anti spyware , avg and spybot

spybot threw up virtumonde and some tracking cookies.

A ping to the default gateway is timed out.

So wht do u think is wrong?

#4 quietman7

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Posted 14 November 2007 - 03:15 PM

Since Spybot detected virtumonde, please follow the instructions for using Vundofix in BC's self-help tutorial: "How To Remove Vundo/Winfixer Infection". There may be more vundo related files on your system. If Vundofix does not find anything and your not finding evidence of other malware, then try some of the other suggestions in the links I provided.
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