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My Pc Is Infected


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#1 TJ_Sac

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Posted 14 November 2007 - 06:06 AM

Hi
I have been batteling Trojans and cant win, in fact Im dieing fast, can someone help please?
Avg Free found Backdoor.generic_c.AEW and Downloader.Agent.OFN.
Its now also finding the following files, startdrv.exe, deskad.dll & skuns.dat
I now can get onto the net on that machine. I have AVG Free, spy bot, Ad-Aware and recently loaded Zone alarm and AVG Anti Spyware.

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#2 Budapest

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Posted 14 November 2007 - 06:12 AM

Have you tried running your scans in Safe Mode?

How to start Windows in Safe Mode
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 TJ_Sac

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Posted 14 November 2007 - 06:23 AM

yes I have, thats when I found the startdrv.exe, deskad.dll & skuns.dat files.

#4 Budapest

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Posted 14 November 2007 - 06:33 AM

Try running the Smitfraud fix:

How to remove the Smitfraud / Generic Zlob / Quicknavigate / Virtual Maid
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 quietman7

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Posted 14 November 2007 - 11:00 AM

After running Smitfraud fix, please download SDFix by AndyManchesta and save it to your desktop.
alternate download
When using this tool, you must use the use the Administrator's account or an account with "Administrative rights"
  • Double click SDFix.exe and it will extract the files to %systemdrive%
  • (this is the drive that contains the Windows Directory, typically C:\SDFix).
  • DO NOT use it just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Open the SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts, the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Copy and paste the contents of the results file Report.txt in your next reply.
Note: If this error message is displayed when running SDFix:
  • The command prompt has been disabled by your administrator.
    Press any key to continue...
Please go to Start Menu > Run > and type (copy/paste) the following line:
%systemdrive%\SDFix\apps\swreg IMPORT %systemdrive%\SDFix\apps\Enable_Command_Prompt.reg
Press OK and then run SDFix again.


You can then search for and delete deskad.dll and skuns.dat. They are probably in your C:\Windows\system32 folder but smitfraudfix should have taken care of skuns.dat.
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#6 TJ_Sac

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Posted 15 November 2007 - 04:51 AM

OK, I have run Smitfraud and SDfix. The SDfix log follows. When SDfix finished and windows started AVG found deskad.dll.

SDFix: Version 1.114

Run by Administrator on Thu 15/11/2007 at 07:56 PM

Microsoft Windows XP [Version 5.1.2600]

Running From: C:\SDFix

Safe Mode:
Checking Services:

Name:
smtpdrv

Path:
System32\DRIVERS\smtpdrv.sys

smtpdrv - Deleted



Restoring Windows Registry Values
Restoring Windows Default Hosts File

Rebooting...

Service runtime2 - Deleted after Reboot

Normal Mode:
Checking Files:

Trojan Files Found:

C:\811169~1 - Deleted
C:\wintemp.log - Deleted
C:\WINDOWS\system32\2_exception.nls - Deleted
C:\WINDOWS\system32\alog.txt - Deleted
C:\WINDOWS\system32\cmds.txt - Deleted
C:\WINDOWS\system32\rc.dat - Deleted
C:\WINDOWS\Temp\startdrv.exe - Deleted
C:\WINDOWS\system32\drivers\runtime2.sys - Deleted



Removing Temp Files...

ADS Check:

C:\WINDOWS
No streams found.

C:\WINDOWS\system32
No streams found.

C:\WINDOWS\system32\svchost.exe
No streams found.

C:\WINDOWS\system32\ntoskrnl.exe
No streams found.



Final Check:

catchme 0.3.1262.1 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-15 20:05:47
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Prefetcher]
"TracesProcessed"=dword:0000008e
"TracesSuccessful"=dword:0000002a

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services:
------------------



Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\Program Files\\EA GAMES\\MOHAA\\moh_spearhead.exe"="C:\\Program Files\\EA GAMES\\MOHAA\\moh_spearhead.exe:*:Disabled:Medal of Honor Allied Assault™ Spearhead"
"C:\\Program Files\\EA GAMES\\Battlefield 1942\\BF1942.exe"="C:\\Program Files\\EA GAMES\\Battlefield 1942\\BF1942.exe:*:Disabled:BF1942"
"C:\\Program Files\\Grisoft\\AVG Free\\avgw.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgw.exe:*:Enabled:AVG Free Edition for Windows"
"C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgcc.exe:*:Enabled:AVG Free Control Center"
"C:\\Program Files\\Microsoft Games\\Halo\\halo.exe"="C:\\Program Files\\Microsoft Games\\Halo\\halo.exe:*:Disabled:Halo"
"C:\\Program Files\\Kazaa\\kazaa.exe"="C:\\Program Files\\Kazaa\\kazaa.exe:*:Disabled:Kazaa"
"C:\\Program Files\\EA GAMES\\MOHAA\\MOHAA.exe"="C:\\Program Files\\EA GAMES\\MOHAA\\MOHAA.exe:*:Disabled:Medal of Honor Allied Assault™"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Vietcong\\vietcong.exe"="C:\\Program Files\\Vietcong\\vietcong.exe:*:Disabled:vietcong"
"C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgemc.exe:*:Enabled:avgemc"
"C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avginet.exe:*:Enabled:avginet"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Disabled:Firefox"
"C:\\Program Files\\Windows Media Player\\wmplayer.exe"="C:\\Program Files\\Windows Media Player\\wmplayer.exe:*:Disabled:Windows Media Player"
"C:\\Program Files\\Azureus\\Azureus.exe"="C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG Free\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Disabled:iTunes"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Disabled:LimeWire"
"C:\\StubInstaller.exe"="C:\\StubInstaller.exe:*:Disabled:LimeWire swarmed installer"
"C:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe"="C:\\Program Files\\Microsoft Games\\Zoo Tycoon 2\\zt.exe:*:Disabled:Zoo Tycoon 2 Executable"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"pspaeers.exe"="pspaeers.exe:*:enabled:Windows Browser"
"tscodraw.exe"="tscodraw.exe:*:enabled:Windows Browser"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files:
---------------

File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes:

Sun 21 Oct 2007 5,903,928 A..H. --- "C:\Program Files\Picasa2\setup.exe"
Fri 2 Jun 2006 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Wed 11 May 2005 20,480 ...H. --- "C:\Documents and Settings\Barney\My Documents\~WRL0001.tmp"
Wed 11 May 2005 21,504 ...H. --- "C:\Documents and Settings\Barney\My Documents\~WRL0003.tmp"
Wed 11 May 2005 20,992 ...H. --- "C:\Documents and Settings\Barney\My Documents\~WRL0005.tmp"
Wed 11 May 2005 20,480 ...H. --- "C:\Documents and Settings\Barney\My Documents\~WRL1654.tmp"
Thu 23 Dec 2004 76,568 ..SHR --- "C:\Program Files\Autodesk\Autodesk DWF Viewer\Setup.exe"
Fri 14 Jan 2005 11,360 A.SHR --- "C:\Program Files\Autodesk\Autodesk DWF Viewer\_Setupx.dll"
Thu 8 Jul 1999 306,176 A..H. --- "C:\Program Files\eGames\Galaxy of 3D TetriMania SE\WCSUP.DLL"
Wed 5 May 1999 633,344 A..H. --- "C:\Program Files\eGames\MahJongg Master Special Edition\WCSUP.DLL"
Wed 7 Apr 1999 762,432 A..H. --- "C:\Program Files\eGames\Word Connect Special Edition\WCSUP.DLL"
Thu 16 Aug 2007 228 A..H. --- "C:\Program Files\InterActual\InterActual Player\itiAB.tmp"
Tue 13 Mar 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Fri 10 Nov 2006 20,480 A..H. --- "C:\Documents and Settings\Ruby\My Documents\Rubys jump drive files\~WRL0005.tmp"
Wed 11 May 2005 20,992 ...H. --- "C:\Documents and Settings\Barney\Application Data\Microsoft\Word\~WRL1259.tmp"
Sat 31 Jul 2004 20,480 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL0003.tmp"
Sun 1 Aug 2004 22,016 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL0004.tmp"
Sat 31 Jul 2004 20,992 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL0005.tmp"
Mon 26 Jul 2004 20,480 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1009.tmp"
Mon 26 Jul 2004 19,968 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1018.tmp"
Sat 31 Jul 2004 19,968 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1043.tmp"
Thu 3 Mar 2005 23,040 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1372.tmp"
Sat 31 Jul 2004 19,968 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1489.tmp"
Mon 26 Jul 2004 20,992 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL1815.tmp"
Mon 26 Jul 2004 19,456 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL2055.tmp"
Mon 26 Jul 2004 19,968 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL2117.tmp"
Fri 2 Mar 2007 148,480 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL2869.tmp"
Sat 3 Jul 2004 24,576 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL3380.tmp"
Sat 3 Jul 2004 39,936 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL3406.tmp"
Thu 3 Mar 2005 23,040 ...H. --- "C:\Documents and Settings\Ruby\Application Data\Microsoft\Word\~WRL3593.tmp"
Sun 12 Nov 2006 663,552 A.SH. --- "C:\Documents and Settings\Ruby\My Documents\Rubys jump drive files\media\SIV55.tmp"
Fri 9 Nov 2007 34,308 ...H. --- "C:\Documents and Settings\Barney\Application Data\Macromedia\Shockwave Player\xtras\download\AndradeArts\Music\BASSMOD.dll"

Finished!

#7 quietman7

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Posted 15 November 2007 - 08:02 AM

Please download ATF Cleaner by Atribune & save it to your desktop. DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under "General and Startup", make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Under "Configuration and Preferences", click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
Let me know how your computer is running now?
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#8 TJ_Sac

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Posted 16 November 2007 - 08:12 AM

It's much better now and seems to run OK but I have only been on a short time.
I ran SUPERAntiSpyware in safe mode and rebooted into normal windows xp.
The SUPERAntiSpyware log is below and AVG is still telling me I have deskad.dll so maybe not quite right yet?
By the way I have had restore turned off all this time.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/16/2007 at 11:01 PM

Application Version : 3.9.1008

Core Rules Database Version : 3259
Trace Rules Database Version: 1270

Scan type : Complete Scan
Total Scan Time : 03:59:23

Memory items scanned : 179
Memory threats detected : 0
Registry items scanned : 6589
Registry threats detected : 0
File items scanned : 107157
File threats detected : 0

#9 quietman7

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Posted 16 November 2007 - 08:21 AM

AVG is still telling me I have deskad.dll

Did you search for and confirm that it is still present?. If it is, you should be able to right-click and delete it while in safe mode.

If not, then download FileASSASSIN.zip and save to your desktop (this tool is compatible with Win 2000/NT/XP/Vista only).
  • Create a new folder on your C:\ drive called FileASSASSIN and extract (unzip) the file to that folder. (Click here for information on how to do this if not sure. Win 9x/2000 users click here.)
  • Open the folder and double-click on FileASSASSIN.exe.
  • Select the bad file (deskad.dll) to delete by dragging it onto the text area or select it using the (...) browse button.
  • Select a removal method. Start with the default "Attempt FileASSASSIN's method of file removal"
  • Click delete and the removal process will begin.
  • If that did not work, start the program again, select the file(s) the same way as before and this time check "Use delete on reboot function from windows."

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#10 TJ_Sac

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Posted 16 November 2007 - 10:22 PM

Sorry, FileASSASIN will not delete deskad.dll by either procedure.
AVG is now also finding xlaherx.exe and spoolv.exe and something called hosts in system32\drivers\etc\hosts?

#11 quietman7

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Posted 16 November 2007 - 11:32 PM

The HOSTS file is a text file that has no extension and can be viewed using notepad. At the top is an explanation of the simple syntax. Each line is an IP address, a domain name, and an optional comment placed after a # sign. A HOSTS file maps an IP address to a name. The original purpose of hosts files was to map the proper address to a site's name but now its also used for blocking purposes. 127.0.0.1 localhost is the universal IP address of all local computers and is also called the "loopback" because it refers to the local computer only.

The loopback address is used to stop web ads from displaying because 127.0.0.1 indicates home (the location of your computer) and whatever is redirected home will not leave the system. Anything that appears in your HOSTS file without an # at the beginning, except from the "127.0.0.1 localhost" line, should be viewed with suspicion.

The HOSTS file is found in these default locations:
Windows Vista -> C:\WINDOWS\SYSTEM32\DRIVERS\ETC
Windows XP -> C:\Windows\system32\drivers\etc\hosts
Windows 2K -> C:\WInnt\system32\drivers\etc\hosts
Windows 98 -> C:\Windows\hosts
Windoes ME -> C:\Windows\hosts

AVG does not change your HOSTS file but it will alert you that the HOSTS file has changed since the last scan. If you did not make any changes, then you need to investigate what the changes are.

It looks like your dealing with multiple infections we need to locate on your system and that can be done by creating a hijackthis log.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". In step #9 there are instructions for downloading HijackThis and creating a log. (This is a self-extracting version which will automatically install HJT in the proper location.)

If HijackThis will not run, try renaming it. Open the HijackThis Folder, right-click on the HijackThis.exe file and rename it Scanner.exe. Double-click on Scanner.exe (which is still HijackThis) and then run your scan. If needed, change the .exe to something else such as .bat, .com, .pif, or .scr. Example: Scanner.bat or Scanner.com

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
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#12 TJ_Sac

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Posted 27 November 2007 - 06:07 AM

OK, thanks very much, I'v done this now and I am waiting a response.
Thanks again!

#13 quietman7

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Posted 27 November 2007 - 07:35 AM

Your hijackthis log is posted here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, please PM me or another moderator and we will re-open this topic.

Thanks for your cooperation and good luck with your log.
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